Summary
Overview
Work History
Education
Skills
Law Netball President
Head Girl
Affiliations
Timeline
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Chloe Treacey

Hordle,Hampshire

Summary

Dynamic professional with a strong foundation in effective communication and proactive initiative. Demonstrates exceptional customer service excellence and adept conflict resolution techniques, ensuring positive client interactions and satisfaction. Committed to leveraging skills to drive organisational success and foster a collaborative work environment.

Overview

8
8
years of professional experience

Work History

Waitress

The Hare and Hounds
Sway , Hampshire
08.2016 - Current
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Received complaints and offered remedial action to help improve customer experiences.
  • Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
  • Demonstrated exceptional memory and communication skills for reliable and trusted service.

Education

Bachelor of Laws - Law

Cardiff University
Cardiff
09.2022 -

A-Levels - Business Studies

Peters Symonds College
Winchester
09.2020 - 06.2022

A-Levels - Economics

Peter Symonds College
Winchester
09.2020 - 07.2023

A-Levels - Sociology

Peter Symonds College
Winchester
09.2020 - 07.2022

GCSEs - Business

Priestlands School
Lymington, Hampshire
09.2018 - 07.2020

GCSEs - Double Science

Priestlands School
Lymington, Hampshire
09.2018 - 07.2020

GCSEs - English Language

Priestlands School
Lymington, Hampshire
09.2018 - 07.2020

GCSEs - English Literature

Priestlands School
Lymington, Hampshire
09.2018 - 07.2020

GCSEs - Food Nutrition and Preparation

Priestlands School
Lymington, Hampshire
09.2018 - 07.2020

GCSEs - History

Priestlands School
Lymington, Hampshire
09.2018 - 07.2020

GCSEs - Mathematics

Priestlands School
Lymington, Hampshire
09.2018 - 07.2020

GCSEs - Physical Education

Priestlands School
Lymington, Hampshire
09.2018 - 07.2020

Skills

  • Effective communication
  • Proactive initiative
  • Customer service excellence
  • Conflict resolution techniques

Law Netball President

  • Organised and led weekly training sessions to develop skills and team cohesion.
  • Captained and coached four teams competing in multiple inter-university leagues, ensuring performance and strategy alignment.
  • Built relationships with businesses to secure sponsorships and funding.
  • Coordinated events including charity netball tournaments, Christmas meals, and a netball tour to Bristol

Head Girl

- Served as a representative for the student body, bridging communication between students and staff 

- delivered speeches and facilitated school events, showcasing effective public speaking 

- Led a team of prefects to coordinate school initiatives and uphold standards

- Provided mentorship to younger students, offering support and guidance 

- Took a leading role in organising events such as open days and charity fundraisers 

- Assisted in redesigning the school library through communicating with interior designers to maximise the space and make it an optimal environment for learning 

Affiliations

  • Netball
  • Running - Ran the Cardiff half marathon raising £417 for MIND

Timeline

Bachelor of Laws - Law

Cardiff University
09.2022 -

A-Levels - Business Studies

Peters Symonds College
09.2020 - 06.2022

A-Levels - Economics

Peter Symonds College
09.2020 - 07.2023

A-Levels - Sociology

Peter Symonds College
09.2020 - 07.2022

GCSEs - Business

Priestlands School
09.2018 - 07.2020

GCSEs - Double Science

Priestlands School
09.2018 - 07.2020

GCSEs - English Language

Priestlands School
09.2018 - 07.2020

GCSEs - English Literature

Priestlands School
09.2018 - 07.2020

GCSEs - Food Nutrition and Preparation

Priestlands School
09.2018 - 07.2020

GCSEs - History

Priestlands School
09.2018 - 07.2020

GCSEs - Mathematics

Priestlands School
09.2018 - 07.2020

GCSEs - Physical Education

Priestlands School
09.2018 - 07.2020

Waitress

The Hare and Hounds
08.2016 - Current
Chloe Treacey