CHLOE SEED
Barton,Lancashire
Summary
Highly experienced in administrative roles, with focus on delivering exceptional support services in fast-paced environments. Can streamline processes, manage challenging tasks and ensure smooth operations with exceptional multitasking skills and attention to detail. Possess unique problem-solving abilities and strong organisational skills to enhance workplace productivity and efficiency.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work history
Patient Booking Administrator
Panthera Biopartners Ltd
Preston, Lancashire
04.2025 - Current
- Enhanced record-keeping system through meticulous attention to detail.
- Streamlined office operations by implementing effective administrative procedures.
- Managed high volume of inbound calls, facilitating appointment bookings efficiently.
- Liaised with customers to resolve enquiries regarding appointments and billing.
- Assisted clients with daily enquiries and ensured timely correspondence responses.
- Maintained confidentiality while handling sensitive information according to protocol.
- Collaborated with various departments to foster positive relationships and ensure smooth workflows.
- Delivered exceptional customer service through effective communication with clients.
Cleaning Operative
Serenity Cleaning
Preston, Lancashire
02.2025 - 04.2025
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
- Performed routine checks
- Provided deep cleaning services for occasional needs such as post-construction or move-in scenarios.
Accounts Administrator
Carron Lodge Ltd
Inglewhite, Preston
12.2024 - 02.2025
- Increased efficiency with meticulous invoice and payment processing
- Processed credit card payments with mobile technology
- Assisted credit teams with re-invoicing and raising credit notes
- Received and processed product returns
- Coordinated with various departments regarding invoicing matters, resolved queries efficiently
- Identified and resolved administrative errors, recommending preventative action to improve data quality
- Facilitated communication between finance team and clients, fostering positive relationships.
Telesales Administrator
Carron Lodge Ltd
Inglewhite, Preston
08.2022 - 12.2024
- Organised tasks by level of urgency and importance to make the best use of time and resources
- Supported staff with administrative needs for photocopying, faxing and filing
- Responded to telephone enquiries from clients, vendors and members of the public
- Displayed energy and enthusiasm in a fast-paced environment
- Handled high-volume telephone and email enquiries to minimise backlogs
- Carried out day-to-day duties accurately and efficiently
Veterinary Receptionist
Ribble Vets Ltd
Preston, Lancashire
09.2017 - 08.2022
- Greet persons entering the establishment
- Transmit information or documents to customers
- File and maintain records, scan, copy and email
- Collect, sort, distribute, or prepare mail
- Receive payment and record receipts for services
- Schedule appointments and maintain and update appointment calendars
- Take orders for merchandise or materials and send them to the proper departments to be filled
- Cleaning the waiting area and reception
Health Care Assistant
Flexecare
Preston, Lancashire
01.2016 - 09.2017
- Assist nurses or physicians in the operation of medical equipment or provision of patient care
- Change bed linens or make beds
- Communicate with patients to ascertain feelings or need for assistance or social and emotional support
- Document or otherwise report observations of patient behaviour, complaints, or physical symptoms to nurses
- Feed patients or assist patients in eating or drinking
- Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine
- Prepare or serve food trays
- Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising
- Record height or weight of patients
- Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper
Care Assistant
Bushell House Residential Care Home
Preston, Lancashire
09.2012 - 01.2016
- Administer bedside or personal care, such as ambulation or personal hygiene assistance
- Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs
- Change bed linens or make beds
- Feed patients or assist patients in eating or drinking
- Measure and record food and liquid intake and report changes to medical or nursing staff
- Prepare or serve food trays
- Provide physical support to assist patients in performing daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising
- Record height or weight of patients
- Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper
Education
A-Level - English Language & Literature, Health & Social Care
CARDINAL NEWMAN COLLEGE
PRESTON, LANCASHIRE 09.2009 - 09.2011
Skills
- Multi-line phone systems
- Excellent telephone and email etiquette
- Office Administration
- Filing experience
- Confidentiality understanding
- Data entry
- Works well independently
- Positive attitude
- Professionalism
- Punctuality
- Dependability
- Attention to Detail
- Customer Service
- Invoicing
Custom
Available upon request
Timeline
Patient Booking Administrator
Panthera Biopartners Ltd
04.2025 - Current
Cleaning Operative
Serenity Cleaning
02.2025 - 04.2025
Accounts Administrator
Carron Lodge Ltd
12.2024 - 02.2025
Telesales Administrator
Carron Lodge Ltd
08.2022 - 12.2024
Veterinary Receptionist
Ribble Vets Ltd
09.2017 - 08.2022
Health Care Assistant
Flexecare
01.2016 - 09.2017
Care Assistant
Bushell House Residential Care Home
09.2012 - 01.2016
A-Level - English Language & Literature, Health & Social Care
CARDINAL NEWMAN COLLEGE
09.2009 - 09.2011
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