Chloe Ramsay
Dalkeith,MIDLOTHIAN
Summary
A happy outgoing Experienced Housekeeper, waitress & caterer with extensive expertise in maintaining high cleanliness standards and enhancing guest satisfaction across various hospitality settings. Demonstrates strong skills in teamwork, working independently, communication, and time management, ensuring efficient operations and exceptional service quality. Committed to fostering a welcoming environment through effective collaboration and attention to detail.
Overview
11
11
years of professional experience
Work History
Housekeeping
Haymarket HUB
10.2023 - 03.2025
- Maintaining cleanliness of guests rooms for arrivals, stay overs & departures.
- Stocked housekeeping carts with supplies necessary for cleaning tasks.
Housekeeper
Chester residence
12.2020 - 04.2022
- Cleaning 5 star edinburgh apartments
- Vacuumed, dusted and polished furniture in common areas, hallways and waiting areas at elevators.
- Replenished each guest room with water glasses, toiletries and paper products.
- Delivered extra linens, paper products and toiletries to guests.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Communicated with maintenance team on damages to repair.
- Interacted pleasantly with clients and guests when performing daily duties.
Housekeeping
Knights residency by mansley
07.2018 - 04.2020
- Cleaning large apartments to a high standard
- Stocked housekeeping carts with supplies necessary for cleaning tasks.
- Assisted with additional housekeeping tasks during staffing shortages.
- Performed general housekeeping duties such as sweeping floors, cleaning workstations.
Catering assistant
Baxter storey LTD
08.2015 - 07.2018
- Catering assistant in the supreme and high court serving customers to a very high standard, making buffets and organising booked lunches for the jurys.
- Preparing food
- Cleaning to a very high standard
- Handled cash and processed payments for catering services.
Waitress/cleaner
Beijing banquet
02.2018 - 06.2018
- Taking orders behind the bar
- Cleaning public areas
- Handling cash
- Serving food
- Table orders
Volunteer Work
Mcsense
07.2014 - 04.2016
- Team work activities such as landscaping childrens play areas and looking after the elderly in the community local.
Education
High School - English grade, Music grade, Social & vocational skills, Biology, Maths
Newbattle High School
12.2013
Skills
- Cash handling
- Cleaning to a high standard
- Communication skills
- Reliable
- Hardworking
- Motivation
- Working in a team
- Time management
- Food preparation
- Safety protocols
- Problem solving
- Multitasking
Timeline
Housekeeping
Haymarket HUB
10.2023 - 03.2025
Housekeeper
Chester residence
12.2020 - 04.2022
Housekeeping
Knights residency by mansley
07.2018 - 04.2020
Waitress/cleaner
Beijing banquet
02.2018 - 06.2018
Catering assistant
Baxter storey LTD
08.2015 - 07.2018
Volunteer Work
Mcsense
07.2014 - 04.2016
High School - English grade, Music grade, Social & vocational skills, Biology, Maths
Newbattle High School