Summary
Overview
Work history
Education
Skills
Hobbies
Timeline
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CHLOE NICHOLLS

Crawley,West Sussex

Summary

Experienced payroll administrator specialising in office administration, compliance, referencing and contracts. Proven ability to deliver accurate and timely administrative support while managing multiple tasks efficiently. Strong time management and communication skills ensure project completion within deadlines.

Overview

10
10
years of professional experience

Work history

Payroll Administrator

Elliot Scott Group
Crawley, West Sussex
02.2024 - 06.2025
  • Managed weekly PAYE payroll for temporary workers, ensuring accuracy and timeliness.
  • Utilised Brightpay software to enhance payroll processing efficiency.
  • Processed and issued weekly payslips to candidates in line with payroll schedules.
  • Accurately dispensed P45s and P60s on schedule.
  • Oversaw timesheet management to ensure correct recording of working hours.
  • Updated payroll records by tracking exemption changes, job statuses, and pay rates.
  • Accurately processed and uploaded weekly invoices via Xero, then forwarded to clients for payment.
  • Addressed payroll, pension, and expense reimbursement inquiries promptly.
  • Processed holiday requests and maintained documentation for payment calculations.
  • Monitored and responded to emails in the accounts and payroll inbox to maintain smooth departmental operations.
  • Onboarded new starters while maintaining complete and compliant employee records.
  • Conducted Right to Work verifications to maintain legal compliance.
  • Assisted the referencing team in verifying the accuracy of candidates' five-year employment history prior to submission to Gatwick and Heathrow Airports.

Compliance Administrator

The Best Connection
Crawley , West Sussex
08.2023 - 01.2024
  • Undertake compliance in line with CAA regulations and airport requirements.
  • Communicate with various branches throughout the referencing process through weekly calls and email updates.
  • Act as a professional first point of contact for branches and candidates via telephone and emails.
  • Applying for and chasing accurate references and validating associated documents.
  • Ensuring correct airport templates and vetting requirements are undertaken for each airport worker.
  • Applying and approving criminal record checks.
  • Working with in-house and airport systems.
  • Ensure internal systems are kept up to date.
  • Keep up to date with any airport or branch referencing requirement changes.
  • Ensure candidate vetting packs are completed in time with KPI’s.

Administrative Assistant

Innovate Recruitment
Crawley, West Sussex
09.2021 - 07.2023
  • Manage the weekly payroll of contractors.
  • Approve timesheets and reconciling hours against established shift rotas.
  • First point of contact regarding fee queries and or discrepancies.
  • Obtain and process weekly invoices sent out to clients.
  • Requesting and checking documents for compliance (proof of ID, certifications, right to work, references) and ensuring these are uploaded to our recruitment system.
  • Issue contracts, contract renewals and document control.
  • Update Contractors personal details in company systems ensuring all data entry is accurate.
  • Preparing and supplying Terms and Conditions to new clients.
  • Updating company procedures.
  • Provide resignation and termination letters.
  • Answering and managing incoming and outgoing calls.
  • Monitor and respond to daily emails received in a timely matter.
  • Supporting the team and finance manager where required.
  • Making travel arrangements for staff on business trips and organising company christmas / annual events.
  • Generating reports and spreadsheets, delivering to management within agreed deadlines.
  • Performing monthly office stock levels, conducting physical counts and reconciling with stock management system.

Sales Assistant, Key-holder, Supervisor

Monsoon Accessorize
Gatwick South and North Terminal, West Sussex
05.2015 - 09.2021
  • Opening and closing of the store, including cashing up, dealing with foreign currency banking and morning paperwork.
  • Managing the team on shift to ensure the day to day running of the store is maintained, in a fast paced environment.
  • Completing weekly feedback to the Area Manager, replying to emails, dealing with back of house operations to ensure the stores targets and KPI's are exceeded.
  • Met customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Participating in monthly visits with the Area Manager and the CEO of the company.
  • Training new starters and updating contracts when required.
  • Arrange air-side passes for employees and visitors through the ID Centre.
  • Assisting with Stock-takes and audit preparations.
  • Experienced in Microsoft Excel and Word.
  • Conduct return to work sickness forms and record of conversation discussions.
  • Weekly update of employee rotas using our company WFM payroll system.
  • Assist with regular stationary orders for the store and stockroom.
  • Handle daily deliveries, and making sure all 'goods in' are accepted.
  • Proficient in refunds and exchanges.

Education

Thomas Bennett Community College

Skills

  • PAYE online system use
  • Payslip generation
  • Invoice preparation
  • Excel proficiency
  • Meeting tight deadlines
  • Communication management
  • Organisational efficiency

Hobbies

  • Travelling to different countries to experience new cultures
  • Keeping active \ attending gym classes
  • Socialising with friends and family

Timeline

Payroll Administrator

Elliot Scott Group
02.2024 - 06.2025

Compliance Administrator

The Best Connection
08.2023 - 01.2024

Administrative Assistant

Innovate Recruitment
09.2021 - 07.2023

Sales Assistant, Key-holder, Supervisor

Monsoon Accessorize
05.2015 - 09.2021

Thomas Bennett Community College

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CHLOE NICHOLLS