CHLOE NGUYEN

• Spearheaded executive hiring across Investment, ADAS, After-Sales, and Marketing-exceeding KPIs while reducing costs by 70% without external agencies
• Partnered with senior leaders in the UK, Germany, France, Indonesia, and HQ to align recruitment strategy with global expansion
• Built data-informed talent pipelines and delivered market intelligence to regional business head
• Fostered collaboration across functions with strong interpersonal communication and business alignment

• Led HR function from ground-up during UK market entry: structured workforce plans, designed C&B policies and ensured UK compliance and in line with HQ regulatory frameworks
• Recruited and onboarded the entire leadership team under tight timelines; Launched L&D and cultural integration programs
• Independently led office closure, managing all HR, administrative and legal compliance and offboarding processes without a Legal Director

• Directed hiring plans and budgets to support retail growth, achieving 98% fulfillment and 30% cost savings
• Built referral programs and succession pipelines; provided workforce analytics to drive informed hiring decisions
• Consulted on organization design and role alignment with department heads to support performance management frameworks
• Leveraged HR analytics (time-to-hire, quality of hire, source effectiveness) by implementing data-driven strategies and streamlining workflows to guide decision-making and present to senior management

Company Overview: Digital marketing platform focusing on Web3 technologies, decentralized finance (DeFi), cryptocurrencies, blockchain, and digital education

• Provided 24/7 tailored support to key regional clients, resolving 98% cases with a strong focus on responsiveness, collaboration and high satisfaction rates.
• Recruited initial UAE team and initiated peer mentoring program for new hires, supporting service launch during early startup phase
• Built strong interpersonal communication with clients and team members to ensure service consistency and build company branding

• Successfully launched data analysis services for FMCG and oil & gas industries, winning $10k+ contract

• Led recruitment team delivering 150-200% KPI in executive search; awarded top biller multiple quarters
• Championed employee relations and performance management through impactful and transparent communication, coaching, and training; consistently achieved one of the top-performing teams, 1.5 times the company's average productivity rate
• Designed and delivered HR workshops and seminars for multinational clients, supporting employer branding and HR capability building
• Developed and implemented interview coaching, talent assessments, and internal training for new team members

• Directed sales operations, logistics, and marketing campaigns for regional partners, contributing to 28% YoY growth
• Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities; Bridged India HQ with Vietnamese clients to develop business alignment initiatives