Chloe Naismith-Watson
York,North Yorkshire
Summary
Energetic and enthusiastic individual seeking to obtain a role in the early years childcare sector and develop current skillset of my healthcare role from the nursery team. Organised, observant and demonstrates patience, care and communication skills to support physical and mental well-being of the dependents associated with the role.
Current role as a patient-focused Medical Receptionist, with experience delivering professional care in a fast-paced clinical practice, provides excellent transferable skills and experiences into the nursery sector.
Overview
17
17
years of professional experience
10
10
years of post-secondary education
Work History
Medical receptionist
Priory Medical Group
York, North Yorkshire
03.2015 - Current
- Ensured good patient experience by providing clear communication and timely service.
- Managed high-volume phone calls, resulting in efficient appointment setting.
- Protected patient confidentiality with strict adherence to data protection regulations.
- Facilitated successful appointments by scheduling accurately and promptly.
- Provided empathetic customer service during stressful medical situations; eased patient anxiety.
- Prepared examination rooms prior to appointments.
- Increased office productivity by managing supplies inventory effectively.
- Basic life support training whilst waiting for medical staff; aided in emergency situations.
- Interacted with various departments to ensure streamlined flow of information and documents.
- Managed digital and manual filing systems.
- Completed start and end of day procedures for busy GP practice, including key holder responsibilities.
- Followed strict safety standards, patient protection requirements, and legal guidelines.
- Enhanced office efficiency by maintaining organised records and schedules.
- Assisted doctors with administrative tasks to facilitate smooth clinic operations.
- Ensured patient comfort by providing clear communication and timely service.
General sales assistant
Iceland
York, North Yorkshire
03.2013 - 03.2015
- Enhanced customer satisfaction by providing excellent product knowledge and recommendations.
- Maintained a clean and organised sales floor to improve shopping experience.
- Handled cash register operations, ensuring accurate transactions.
- Assisted in stock inventory management for an efficient store operation.
- Built strong relationships with customers, fostering brand loyalty.
- Processed refunds and exchanges, maintaining high level of service quality.
General assistant
Matalan
York, North Yorkshire
11.2007 - 03.2014
Education
Bachelor of Arts - Fine Art
The University of Hull
Hull 09.2010 - 06.2013
National Diploma - Fine Art
York College
York 09.2008 - 06.2010
1st Diploma - Art and Design
York College
York 09.2007 - 06.2008
GCSEs - 5 A-D grades
Vale of York Academy
York 09.2002 - 06.2007
Skills
- Learning materials preparation
- Positive reinforcement techniques
- Health and Safety Compliance
- Diligent supervision
- Medication assistance
Affiliations
- Cross stitching and embroidery
Timeline
Medical receptionist
Priory Medical Group
03.2015 - Current
General sales assistant
Iceland
03.2013 - 03.2015
Bachelor of Arts - Fine Art
The University of Hull
09.2010 - 06.2013
National Diploma - Fine Art
York College
09.2008 - 06.2010
General assistant
Matalan
11.2007 - 03.2014
1st Diploma - Art and Design
York College
09.2007 - 06.2008
GCSEs - 5 A-D grades
Vale of York Academy
09.2002 - 06.2007
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