Chloe Mussett-Horwood
NORTHAMPTON,Northamptonshire
Summary
A highly skilled professional with expertise in efficient planning and time management, collaboration, and prioritisation of care. A First Class Fine Art graduate, excelling in design with potential to succeed in a fast paced, creative field. Demonstrates strong teamwork and empathetic understanding, complemented by confidence and effective communication skills.
Overview
1
1
year of professional experience
10
10
years of post-secondary education
Work history
Clinic and Patient Coordinator
Colosseum Dental
2024.04 - 2025.04
- Greeting patients, answering queries, and creating a welcoming environment—all while maintaining professionalism and empathy.
- Managing appointment schedules and calendars for multiple practitioners, maintaining patient records, and juggling administrative tasks efficiently whilst dealing with internal daily tasks.
- Clearly conveying information to patients, colleagues, and dental professionals—both in person and over the phone or email.
- Handling a busy front desk, managing patient flow, processing payments, and addressing last-minute changes—all at once.
- Ensuring accurate data entry, billing, and compliance with patient privacy laws (e.g., GDPR) which requires precision and discretion.
Scooby’s Doggy Day Care
2023.12 - 2024.03
- Quickly adjusting to the needs, temperaments, and energy levels of many different dogs each day.
- Remaining calm, understanding, and compassionate when dealing with unpredictable behaviour or anxious animals.
- Coordinating with colleagues and clearly understanding each animal's individual needs to ensure smooth daily operations and quality care.
- Spotting subtle changes in behaviour or health to prevent issues before they escalate—critical in both animal care and people-focused roles.
- Managing dog interactions safely, de-escalating tension, and thinking on your feet in fast-paced or high-stress moments.
Education
BA(Hons) - Fine art
University of Northampton
Northampton 2020.09 - 2023.05
A-Levels - History, English Literature and Language, Fine Art, EPQ
Abbey Field Sixth Form
2013.09 - 2020.07
Skills
- Excellent communication, both written and verbal
- Great organisation, prioritisation and time manage
- Problem solving and collaboration
- Proficient in word, excel and powerpoint
- Strong at critical thinking and analysis
Languages
English
Accomplishments
BA (Hons) Fine Art degree - FIRST CLASS
Affiliations
- Art / painting
- Gym, weightlifting
- Hiking
- Reading
Timeline
Clinic and Patient Coordinator
Colosseum Dental
2024.04 - 2025.04
Scooby’s Doggy Day Care
2023.12 - 2024.03
BA(Hons) - Fine art
University of Northampton
2020.09 - 2023.05
A-Levels - History, English Literature and Language, Fine Art, EPQ
Abbey Field Sixth Form
2013.09 - 2020.07