Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Murphy

Atherton,WGN

Summary

Experienced professional with a strong background in residential home care, specialising in dementia care, end-of-life support, and personal care plan execution. Demonstrates exceptional leadership skills through effective staff scheduling and management, ensuring high-quality service delivery. Proficient in handling special dietary needs, hoist operation, and emergency response readiness, showcasing resilience in stressful situations. Adept at home healthcare planning and utilising lifting equipment to provide comprehensive support tailored to individual needs. Committed to maintaining patience and composure while fostering clear communication to enhance client well-being and satisfaction.

Overview

4
4
years of professional experience

Work History

Care worker

Excelcare
Hindley Green, Wigan
02.2024 - Current
  • Provided companionship for elderly patients, reducing feelings of loneliness and isolation.
  • Maintained a clean and safe home environment for patients to promote their wellbeing.
  • Assisted clients with mobility issues to increase independence and confidence.
  • Demonstrated empathy towards family members during difficult times, offering emotional support when needed.
  • Utilised lifting equipment correctly to move disabled or frail patients safely around the home environment.
  • Handled emergency situations calmly; contacting relevant medical teams efficiently when necessary.
  • Built strong relationships with clients, enhancing their emotional wellbeing.
  • Cooked meals to meet diverse dietary requirements.
  • Completed laundry, ironing and dry cleaning.
  • Hoovered and tidied rooms with keen eye for detail.
  • Closely monitored patient conditions, minimising need for additional medical attention.
  • Picked up client shopping and prescriptions.
  • Administered medication and kept comprehensive records.
  • Recorded detailed logs to ensure clients families and higher management have enough documentation and information to maintain the best care and support for their loved ones, and are kept fully up to date with any changes to their well-being.
  • Assisted patients with daily living activities to improve their lifestyle quality.
  • Aided clients with daily routines, washing dressing, pad changes to maintain a hygienic lifestyle .

Assistant manager

Kfc
Manchester
12.2020 - 10.2023
  • Ensured health and safety compliance, maintaining a safe working environment for all staff members.
  • Minimised inventory loss for improved profit margins.
  • Handled stock control duties diligently preventing overstocking or shortages.
  • Managed cash registers accurately reducing discrepancies at end of day reconciliation.
  • Recruited, interviewed and hired high-preforming individuals. Developing passionate, dedicated teams.
  • Maintained store appearance, including shelving organisations , store layout, and visual merchandise planning.
  • Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels, and possible further promotion.

Education

level 2

Wigan And Leigh College
Wigan

Skills

  • Confident
  • Staff scheduling
  • Leadership skills
  • Using lifting equipment
  • Personal care plan execution
  • End-Of-Life support
  • Patience and composure
  • Resilience in stressful situations
  • Communication

Timeline

Care worker

Excelcare
02.2024 - Current

Assistant manager

Kfc
12.2020 - 10.2023

level 2

Wigan And Leigh College

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Chloe Murphy