Chloe Moran
rochdale,Lancashire
Summary
Dynamic leader with a strong foundation in strategic decision-making and sales operations, complemented by expertise in customer relations and proactive communication. Demonstrates leadership excellence through effective labour force scheduling and policy implementation, ensuring optimal team performance. Skilled in time and task organisation, with a proven ability to train and delegate effectively, driving success in fast-paced environments. Committed to maintaining high standards of information security awareness while providing a culture of continuous improvement.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work history
Deputy manager
Pets At Home
rochdale, lancashire
05.2019 - Current
- Provided guidance to junior colleague, providing professional growth and development.
- Conducted performance evaluations, enhancing individual employee development.
- Managed daily operations for smooth running of the stores
- Collaborated with the manager to achieve organisational goals.
- Supervised team members for optimal task completion.
- Boosted team morale through effective communication and feedback systems.
- Enforced company policies for a safe and productive work environment.
- Addressed customer complaints promptly, improving customer satisfaction levels.
supervisor
Clinton Cards
rochdale , Lancashire
12.2016 - 04.2019
- Managed daily operations to increase productivity.
- Coordinated with other supervisors to maintain consistency across shifts.
- encouraged a positive work culture to boost employee morale.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
Retail worker
Co-op Food
Littleborough, Rochdale
05.2007 - 11.2016
- Assisted in annual stocktaking activities, contributing to accurate inventory records.
- Assisted customers with product selection, leading to improved customer satisfaction.
- Handled returns or exchanges professionally maintaining high level of customer satisfaction.
- Ensured compliance with health and safety regulations, promoting a safe shopping environment.
- Operated till accurately to ensure smooth checkout process.
- Assisted colleagues in understanding the importance of daily temperature checks for food safety.
Education
GCSEs - gcse
spring hill high school
Rochdale 09.1999 - 06.2004
Skills
- Time and task organisation
- Leadership excellence
- Proactive communication
- Information security awareness
- Human resource procedures
- Decision-Making competence
- Product or service knowledge
- Customer relations
- Sales techniques
- Ability to train
- Strategic decision-making
- Sales operations
- Policy implementation
- Quick decision-making
- Labour force scheduling
- Strong delegating abilities
- Dynamic leadership
Timeline
Deputy manager
Pets At Home
05.2019 - Current
supervisor
Clinton Cards
12.2016 - 04.2019
Retail worker
Co-op Food
05.2007 - 11.2016
GCSEs - gcse
spring hill high school
09.1999 - 06.2004
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