Handled incoming calls and emails, providing prompt, friendly responses and directing queries to appropriate departments.
Managed daily office operations, including scheduling appointments and organising meetings.
Prepared and edited correspondence, reports, and presentations to support executive communication.
Handled sensitive documentation with due care, maintaining confidentiality in line with GDPR regulations.
FREELANCE EVENT ASSISTANCE
EVENTUELLE
Worcester / Oxford
03.2025 - 03.2025
Provided freelance event assistance in the run up and on the day to ensure the smooth running of "Resourcing a Global Movement" conference. Held in Oxford and Co-hosted by Me Too International, alongside several other high-profile advocacy and philanthropic organisations. The event served as a critical precursor to the annual Skoll World Forum summit. Hosted over 200 delegates from across the world
Provided on the ground assistance and real time troubleshooting on behalf of the event organiser. Liaising between venue staff, clients, and third party stakeholders to ensure smooth running of the conference for clients and delegates
Coordinated pre-conference venue setup, organising goody bags, printed materials, signage, staging, and audiovisual elements
Managed registration and check-in process for delegates, facilitating smooth entry and enhancing attendee experience
Liaised on the day between clients, venue and photographers / videographers to ensure all imagery and video assets were captured on the day and relayed to clients post event in a timely manner
VENUE MANAGER AT BURLEIGH STREET TOWNHOUSE
NATIVE SPACES UK
London
12.2019 - 03.2020
Served as the first point of contact for all venue enquiries, both direct and via third-party platforms
Integral in the successful launch of Burleigh Street Townhouse as a new central London dry hire venue. Including leading the creation of all promotional assets, managing the upload of Burleigh Street Townhouse across third party event space platforms.
Organised site visits for prospective clients to showcase the venue
Assisted clients in developing event timelines, providing comprehensive support throughout
Handled administrative requirements for events, managing contracts, payments and health and safety
Led the creation and organisation of the Townhouse's first Christmas pop-up retail market
Managed daily aspects of venue operations, including staffing, security, and maintenance
Managed successful relationship building with external contractors, including cleaning teams, maintenance personnel, third party venue hosting platforms, production agencies and catering companies
ACCOUNT MANAGER
TAKEPLACE
London
07.2019 - 12.2019
First point of contact for clients entering their venue search.
Identifying clients' requirements for their event and tailoring recommendations appropriately, quickly, and within budget.
Management of a portfolio of key accounts, fostering new and long-term relationships through regular communication.
Liaising with venues and clients to facilitate site visits.
Handling smooth handovers from clients to venues. Including managing contracts, negotiating rates, and commissions.
ASSISTANT TO BRAND FOUNDER
MONC
London
09.2017 - 06.2019
Led PR strategy and outreach for the brand, identifying new media contacts, creating brand literature, press releases, and pitches.
Assisted in implementing email marketing campaigns, including MONC Mondays and MONC Events.
Organised and produced the brand's e-commerce photo shoots.
Assisted in the delivery of pop-up events and trade shows: Design Junction, Spirit of Christmas, and Instagram Christmas Market.
First point of contact for all customer service queries and wholesale clients.
Created written product copy across the Monc website.
PR EXECUTIVE
FREELANCE
London
06.2016 - 08.2017
Worked alongside agency and independent clients, including The Button Collective, Sea Sage, Sassy Swim, Catherine Walker & Co, and Hanuxe.
Ensured all PR opportunities were identified and maximised in order to provide the best possible exposure for clients.
Provided assistance with events and press days.
Handled media and sample requests.
Created client literature including press releases, media Q&As, and other related materials.
Implementated successful PR strategies to maintain and build brand awareness.
Conducted media outreach to build relationships with journalists and influencers. - building new relationships with journalists, influencers, and media outlets to secure media coverage and enable brand visibility.
JUNIOR PRESS OFFICER & SOCIAL MEDIA MANAGER
DAMARIS & MIMI HOLLIDAY
London
07.2014 - 05.2016
Coordinated and implemented PR strategies alongside the Head of Communications.
First contact for all press enquiries, such as sample and image request.
Created and maintained press contacts database.
Casting, creative direction, and production of campaigns and lookbook shoots, as well as coordination of twice-yearly pack shot shoots.
Assisted in the planning of overseas press trips for the Head of Communications.
Collation of press coverage for press books.
Writing content for all social media posts.
Daily social media management, content creation, and monitoring across all major platforms.
Managed customer services across all social channels.
Education
Certificate of higher education - Anthropology
Oxford Brookes University
A' levels -
RGS Worcester
GCSE's -
Malvern College
Skills
Event coordination
Client management
Office administration
Microsoft Office Suite
Adobe software
Content creation
Training
Media Training Ltd, Adobe Photoshop For Social Media Short Course, 2017-10-01
University of the Arts London, Adobe In-Design Short Course, 2016-07-01
University of the Arts London, Practical Writing for PR Short Course, 2016-06-01
Jr. Administrator - Administrative Associate (Part-Time, Remote-Ready Skills) at Illinois Institute of Technology/STEM – College of Computing-Applied Mathematics DepartmentJr. Administrator - Administrative Associate (Part-Time, Remote-Ready Skills) at Illinois Institute of Technology/STEM – College of Computing-Applied Mathematics Department