Chloe Mcintosh
birmingham,west middlands
Summary
I get on well with people very sociable willing to help. Looking to further develop my career. I prefer to be doing something at all times
Overview
1
1
year of post-secondary education
Work history
Warehouse Operative
Vizwear
Wigan, Lancashire
2022.08 - 2023.01
- Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
- Picked orders to meet productivity targets.
- Identified and removed damaged products, quickly replacing items with quality stock to minimise customer delays.
- Assessed packages and counted stock to ensure delivery accuracy before unloading and processing.
- Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency.
- Restocked shelves with strict attention to detail, utilising time management and organisation skills to maximise efficiency.
- Consistently complied with workplace health and safety measures to minimise operational risk.
- Moved products using industrial trucks, forklifts and electric pallet jacks.
Shop Assistant
Yum yums
Wigan, Lancashire
2023.01 - I currently work here
- Encouraged customer loyalty by building positive rapport with regular customers.
- Assisted customers with wide selection of products and services.
- Organised and displayed items in visually appealing manner.
- Calculated product prices and processed payments accurately, returning change for cash remittances and issuing receipts for audit purposes.
- Maintained flexible schedule to accommodate changing levels of demand.
- Kept shelves neat, clean and organised through visual merchandising.
- Replenished items and organised displays to keep stock looking professional.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
- Operated register to process payments via cheque, cash and cards.
Shop Floor Assistant
B&M
wigan, United Kingdom
10 2024 - 12 2024
- Managed till operations efficiently with minimal errors.
- Conducted regular price checks to ensure accuracy at point-of-sale.
- Operated tills with care and precision to accurately process cash and credit card transactions.
- Processed returns and exchanges to maintain high level of customer service.
- Stocked shelves neatly and accurately, maintaining visual standards of shop floor.
- Executed merchandising tasks quickly, minimising disruption during peak hours.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Maintained clean and organised store environment for improved shopping experience.
- Assisted in stock control to maintain adequate store inventory.
- Collaborated with colleagues whilst assisting customers, improving teamwork efficiency.
- Analysed sales to identify top-performing products.
- Supported sales team, boosting overall performance.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Provided product information to customers, facilitating informed purchasing decisions.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Coordinated with management to implement promotional activities effectively.
- Explained product benefits maximising customer engagement while driving sales.
- Responded professionally to customer complaints; resolved issues amicably.
- Improved store layout based on customer behaviour and preferences.
- Created welcoming atmosphere by greeting customers warmly upon arrival.
- Updated product labelling and pricing to reflect discounts and offers.
- Participated in staff training sessions; gained valuable retail knowledge.
- Organised product displays attractively, enhancing store aesthetics.
- Upheld company policies consistently within the shop floor area.
- Ensured customer satisfaction by providing excellent service on shop floor.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Handled customer queries promptly for increased satisfaction levels.
- Assisted customers with product selection for enhanced shopping experience.
Education
NVQ Level 1 - Beauty
West Lancashire college
Skelmersdale, Merseyside 2021.09 - 2022.07
Skills
- Serving the public
- Picking, packing and dispatching
- Team player
- Efficient and proactive
- Cash handling
- Taking payments by card and cash
- Preparing stock for sale
- Cleaning down during and after closure
Timeline
Shop Assistant
Yum yums
2023.01 - I currently work here
Warehouse Operative
Vizwear
2022.08 - 2023.01
NVQ Level 1 - Beauty
West Lancashire college
2021.09 - 2022.07
Shop Floor Assistant
B&M
10 2024 - 12 2024