Summary
Overview
Work history
Education
Skills
Timeline
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CHLOE MCCARTHY

Leigh,Wigan

Summary

Empathetic individual with impeccable customer service and interpersonal skills. Works well under pressure with savvy time management and prioritisation. Demonstrates strong resilience and active listening. Newly qualified in CACHE Health And Social Care Level 3, CPD Dementia Care, CPD End Of Life Care and CPD Dignity In Care. Looking forward to kickstarting a new career in a sector I have extensive passion for.

Overview

18
18
years of professional experience

Work history

Make up Artist

Make Up By Chloe
04.2015 - Current
  • Offered in-depth collaborative advice on best use of products and colour to enhance facial aesthetics
  • Used expert understanding of lighting and setting to ensure photo-perfect finish for all clients
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
  • Performed initial client assessment and analysis to begin research process.

Bar Staff

The Bird Ith Hand, Wigan
03.2007 - 11.2010
  • Delivered food and beverage orders within established timeframes
  • Prepared mixed drinks, and poured wine, beer and non-alcoholic beverages
  • Maintained full knowledge of bar and menu items and made recommendations
  • Made engaging connections with guests to create loyalty
  • Collected money and made change
  • Maintained familiarity with latest trends in mixology, bar equipment and sanitation standards
  • Maintained bar stocks, replenishing daily as necessary.

Waiting Staff

Children's Entertainer, The Beehive
Bolton
02.2006 - 01.2008
  • Answered questions about menu selections and made recommendations when requested
  • Resolved complaints from guests by listening to issues and notifying restaurant manager
  • Calculated charges, issued bills and collected payments
  • Kept carpets and floor clear of debris
  • Checked on guests to ensure satisfaction with each food course and beverages
  • Pitched in to assist host station by showing guests to tables
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
  • Supported other areas of restaurant in set up, clean-up, prep work and equipment maintenance
  • Guided guests through dining rooms and provided needed assistance
  • Provided friendly and courteous service to all guests
  • Greeted guests in pleasant and courteous manner
  • Kept tables neat by clearing away dirty dishes, wiping down surfaces and refreshing glasses or beverages
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Education

CACHE Level 3 Award In Health and Social Care RQF -

Distance Learning Centre
2023

End Of Life Care -

CPD
2023

Dementia Awareness -

CPD
2023

Dignity In Care -

CPD
2023

GCSEs -

The Deanery High
07.2006

Skills

  • Excellent time management
  • Team player
  • Strong verbal communication
  • Motivational team player
  • Attention to detail
  • Communication skills
  • Well organised
  • Positive working attitude
  • Reliable employee
  • Self-motivated
  • Problem solving
  • Empathy
  • Caring Nature

Timeline

Make up Artist

Make Up By Chloe
04.2015 - Current

Bar Staff

The Bird Ith Hand, Wigan
03.2007 - 11.2010

Waiting Staff

Children's Entertainer, The Beehive
02.2006 - 01.2008

CACHE Level 3 Award In Health and Social Care RQF -

Distance Learning Centre

End Of Life Care -

CPD

Dementia Awareness -

CPD

Dignity In Care -

CPD

GCSEs -

The Deanery High

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CHLOE MCCARTHY