Chloe Matheson

As a Nursery Assistant, I am responsible for supporting the daily care, learning and development of children within a safe, nurturing and stimulating environment. My role involves assisting in planning and delivering age-appropriate activities that promote physical, emotional, social and cognitive growth, whilst also ensuring adherence to safeguarding and health and safety policies at all times. I help with supervising play, encouraging positive behaviour and fostering independence in children through creative, educational and structured routines. Daily tasks include preparing snacks, maintaining cleanliness and hygiene within the nursery, supporting with feeding and toileting and ensuring that play areas are tidy and hazard-free. I contribute to tracking children's progress through observations and record-keeping, working closely with senior staff and parents to provide updates and support individual development needs. I actively participate in setting up learning environments, organising resources and creating a welcoming atmosphere that encourages curiosity and confidence. Achievements within this role include building strong, trusting relationships with children and families, supporting children's milestones such as language development and social interaction, and contributing to a positive, collaborative team environment that enhances the overall quality of care provided.

As a Room Supervisor, I am responsible for overseeing the daily operations of my designated age group, ensuring a safe, engaging and inclusive learning environment that supports each child's development. I lead and motivate a team of nursery practitioners, delegating tasks effectively, mentoring junior staff and ensuring all activities are delivered in line with their development stages. My responsibilities include planning, implementing and evaluating creative and educational activities tailored to children's individual needs, while maintaining accurate observation records and progress reports. I ensure compliance with safeguarding, health and safety, and hygiene regulations, conducting regular risk assessments and addressing any concerns promptly. I build strong relationships with parents, providing regular feedback on their child's development and working in partnership to support learning both at home and in the setting. Achievements in this role include successfully improving team efficiency through better rota management, creating innovative learning experiences that boost children's confidence and skills, and fostering a positive and supportive atmosphere for both staff and children. I am also accountable for maintaining high standards of organisation within the room, ensuring resources are well-prepared, and that the learning space remains stimulating, safe, and welcoming at all times.

As a Primary One Classroom Assistant, I support the class teacher in delivering engaging, age-appropriate lessons that nurture the academic, social, and emotional development of young learners during their crucial first year of primary school. My responsibilities include preparing classroom materials and resources, organising learning spaces to ensure a safe and stimulating environment, and working closely with individual pupils or small groups to reinforce learning, provide targeted support, and help build confidence. I assist with phonics, early literacy, and numeracy activities, adapting tasks to meet different learning abilities and ensuring inclusion for all children. I contribute to behaviour management by encouraging positive conduct, supporting the school's values, and using strategies that promote respect and cooperation among pupils. Additional duties include supervising children during playtimes, lunchtimes, and school trips, as well as assisting with personal care needs when required. I regularly help track pupils' progress through observation and feedback to the teacher, enabling tailored lesson planning. Achievements in this role include fostering strong, trusting relationships with pupils, aiding children in reaching key developmental milestones, and contributing to a warm, structured classroom atmosphere where every child feels valued and motivated to learn.

As a Sales Assistant in a busy clothing and homeware store, I am responsible for delivering excellent customer service, ensuring a positive shopping experience, and supporting the smooth daily operation of the shop. My duties include greeting and assisting customers, providing product knowledge, advising on styles, sizes, and homeware selections, and handling transactions accurately using the till system. I maintain the shop floor to a high standard through regular tidying, restocking, and visual merchandising, ensuring displays are attractive and aligned with seasonal promotions. I assist with stock management by unpacking deliveries, organising stockrooms, and conducting inventory checks. I am also responsible for processing returns, handling customer queries or complaints professionally, and promoting current offers to increase sales. Achievements in this role include consistently meeting and exceeding individual and team sales targets, contributing creative ideas for window and in-store displays, and building strong customer relationships that encourage repeat business. I take pride in maintaining brand standards, working effectively as part of a team, and supporting a welcoming, organised, and efficient retail environment.