Chloe Littleboy

• Answering calls
• dealing with technical queries
• Posting cash receipts
• Placing, Processing and invoice customer sales order for both trade customers and end users, via email and phone calls
• carrying out customer relations phone calls
• Dealing with all incoming emails
• finding engineers for warranty call outs, liaising with the engineer and customer to get everything booked in and sending out warranty parts.
• carrying out phone calls for outstanding invoices
• Processing and creating Commercial Invoices and Packing Lists for EU order

• Answered calls and dealt with incoming parcels and customers at the front doors.

• Dealt with all incoming callouts, raised the jibs and made sure to send them to an engineer to attend.

• Make necessary arrangements for access to sheltered schemes.

• Invoiced our weekly job sheets from the jobs that the engineers completed the week before.

• Prepared our monthly application for payment for one of our customers.

• Dealt with email enquiries and phone calls from our engineers and clients.