Chloe Langston
Tunbridge Wells,England
Summary
Dedicated and resilient professional with a strong work ethic and the ability to perform effectively in challenging environments. Scheduled to begin a Bachelor of Science in Accounting and Finance in October 2026 at The Open University , with a strong commitment to developing expertise in financial management and accounting. Skilled in customer relations and business management, with the ability to build positive client relationships, collaborate effectively within teams, and contribute to achieving organisational goals.
Overview
6
6
years of professional experience
Work History
Travel Consultant
Self Employed
03.2026 - Current
- Reserved tickets, booked accommodations and rental transportation to accommodate needs of customers.
- Handled travel arrangements for groups, couples, executives and special needs clients.
- Handled client queries and concerns with professionalism, offering prompt solutions to maintain high service standards.
Pet Sitter
Self Employed
08.2023 - 06.2026
- Kept detailed records of each dog's walking schedule, diet, and any special requirements.
- Disposed dog waste to support cleanliness and hygiene standards.
- Maintained excellent knowledge of safe, local walking routes to enhance exercise routines.
- Provided regular updates to dog owners, including photos and behavioural observations.
Hotel Cleaner
Best Western
10.2020 - 05.2021
- Handled all in-room cleaning with meticulous precision, ensuring crisp bed linen and sparkling bathrooms.
- Collaborated with the front desk and maintenance teams to coordinate cleaning schedules around guest check-ins and check-outs, optimising efficiency.
- Conducted deep cleaning of guest rooms, including stripping and making beds, vacuuming carpets, and dusting surfaces, to prepare for new arrivals.
Hair Salon Assistant
Blade Runners
06.2020 - 08.2020
- Provided exceptional client care, resulting in increased positive customer reviews.
- Welcomed clients with a friendly greeting upon arrival. upon arrival, offering beverages and magazines for a comfortable wait.
- Prepared clients for styling by washing and conditioning hair to ensure optimal results.
- Maintained hygiene standards by cleaning and sterilising hairdressing equipment after each use.
Education
A-Levels - Level 3 National Extended Diploma in Animal Management
Hadlow College
Tonbridge01-2023
GCSEs -
The Skinners' Kent Academy
Royal Tunbridge Wells, KEN01-2021
Skills
- Customer relationship management
- Client service
- Customer engagement
- Crisis management
- Quality assurance
- Problem solving
- Attention to detail
- Time management
Timeline
Travel Consultant
Self Employed
03.2026 - Current
Pet Sitter
Self Employed
08.2023 - 06.2026
Hotel Cleaner
Best Western
10.2020 - 05.2021
Hair Salon Assistant
Blade Runners
06.2020 - 08.2020
A-Levels - Level 3 National Extended Diploma in Animal Management
Hadlow College
GCSEs -
The Skinners' Kent Academy