CHLOE JADE BLUNDELL
Fleetwood,Lancashire
Summary
A determined and persistent professional with strong leadership skills and a proven ability to work effectively as part of a team. Demonstrates exceptional commitment to achieving goals and driving success in collaborative environments. Eager to leverage these competencies in future opportunities to contribute meaningfully to organisational objectives.
Proactive and results-driven professional known for exceptional organisational and negotiation skills, combined with solid foundation in project management and stakeholder relations. Demonstrates strong problem-solving abilities and excels in communication, making it possible to navigate challenging situations effectively. Committed to driving successful project outcomes and delivering value in a Team Lead role.
Experienced professional focused on contract management with background in overseeing complex projects and ensuring compliance. Deliver optimised contract solutions through strong negotiation skills and comprehensive understanding of legal and financial aspects. Known for streamlining processes and fostering collaborative relationships to drive successful project outcomes.
Overview
17
17
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Assistant Category & Contract Manager / Fleet Manager
SHARED SERVICES CONNECTED LIMITED
04.2024 - 07.2025
- Leading delivery of Procurement Category within SSCL.
- Empowering and inspiring the team and encouraging communication channels.
- Conducting 1-2-1's, and nurturing and developing team members.
- Supporting continuous improvement of the services delivered by SSCL.
- Raising purchase orders and undertaking PO management.
- Running and assessing Client Tender exercises to make sure compliance with regulations on fair and open competitive tendering.
- Support on email and phone queries on all aspects of procurement.
- Leading by example and actively engaging with the team to make sure their understanding of the business area is always up to date.
- Providing advice and guidance to colleagues and other customers about the Procurement process and systems.
- Overseeing the Fleet for CITB (Construction Training Industry Board).
- Setting drivers up onto the Lex Portal to start the lease ordering process.
- Providing all new vehicle information to HR for tax purposes.
- Sending MOT Reminders.
- Arranging hire vehicles via the hire portal.
- Adding new drivers onto the insurance portal and making regular checks.
- Arranging formal/rolling extensions on company vehicles.
- Contacting drivers ref traffic violations / speeding fines to arrange collection of monies.
- Providing the annual P11D data to HR/Payroll.
- Managing all driver fines (Speeding fines, parking fines, bus lanes, dart charges and other) – Contacting driver with fine information, liaising with Lex fine teams ref cancellations/refunds, logging all info onto a spreadsheet, sending to HR for payment deduction and chasing appeals.
- Proving up to date guidance on European Travel.
Category Team Buyer
SHARED SERVICES CONNECTED LIMITED
Bispham, Blackpool
05.2021 - 04.2024
- Raising purchase orders and undertaking PO management.
- Running and assessing Client Tender exercises to make sure compliance with regulations on fair and open competitive tendering.
- Picking up email queries on all aspects of procurement.
- General ad hoc duties including sending over copy PO's on request.
- Attending weekly team meetings.
- Established efficient procurement processes for improved supply chain management.
- Ensured timely delivery of products, maintaining customer satisfaction levels high.
NHS call handler
MBA LIMITED
01.2021 - 04.2021
- Working remotely as a call handler on the NHS test and trace campaign after being made redundant December 2020. My role is to call contacts that have been in contact with somebody who has tested positive for COVID-19 and discuss what they now need to do, to legally self- isolate and offer support and advise.
- Aided distressed callers – provided reassurance whilst awaiting medical assistance.
- Prompted resolution of issues by escalating calls to appropriate departments when needed.
- Assisted callers with general enquiries, delivering quality customer service.
- Fostered a supportive environment through understanding and compassion towards callers' concerns.
- Facilitated efficient resource allocation by distinguishing between urgent and non-urgent cases appropriately.
CREDIT MANAGER
BIDFRESH LIMITED
04.2018 - 12.2020
- Researching and evaluating clients' credit worthiness and working alongside our credit agency.
- Reviewing the ledgers for each depot with 1-1's with the credit controllers and disusing in detail any accounts for concern.
- Providing helpful feedback to the team members were needed and giving constructive feedback, advice and support.
- Managing the weekly and monthly direct debit payments.
- Responsible for being the key contact for over 140 National customers, embedding good relationships and resolving queries in a timely fashion to ensure payments are in on a time.
- Producing and sending statements, debt letters and legal letters.
- Raising and issuing legal claims with our Insurers in line with our maximum extension period and providing all relevant paperwork is complete and sent as a package with the claim. (Includes collating signed delivery notes and providing a trading history report and statement of account)
- Liaising with local solicitors and our in-house legal department regarding unpaid debt and claims that need to be made for accounts under our insurance amount and following up cases regularly and providing detail when needed.
- Discussing any issues with customers who have escalated calls from the credit control team and resolving matters and defusing situations in an empathizing manner.
CREDIT SUPERVISOR / FINANCE ADMIN
BIDFRESH LTD
04.2011 - 04.2018
- Duties included as above however while I was in this position, I did oversee ledgers across the whole group including the southern depots. (Due to group expansion our credit control was split into 2 hubs- the North and the South where I was promoted to the Northern Credit Manager.)
Sales account manager
BIDFRESH LIMITED
Fleetwood, Lancashire
05.2008 - 04.2011
- Fostered relationships with stakeholders, cementing client loyalty.
- Strengthened client relationships with regular follow-ups.
- Performed regular audits on account activities, upholding compliance standards.
- Managed key accounts to sustain business growth.
- Implemented sales strategies to maximise profit margins.
- Trained junior staff members for improved performance levels.
Education
GCSE - English Language & Literature, Mathematics, Information Technology, Science (Double Qualification), Drama, Physical Education
Fleetwood Sport College
Fleetwood, Lancashire 09.2001 - 06.2006
BTEC National Diploma - Travel and Tourism
Bispham Technology Campus
01.2006 - 01.2008
CIPS Level 4 Foundation Diploma - Procurement & Supply
DLC Training
11.2024 - 11.2026
Skills
- Determined
- Persistent
- Leadership
- Team player
Custom
- Stephen Oswald, Former CEO Bidfresh Limited, Chloe is a very strong and capable person who I could rely upon without doubt. She was never daunted by large complex problems. I commend her to anyone looking to safeguard their debts and customer relationships.
- Ingrid Nicholson, Former Group Finance Director- Bidfresh Limited, Chloe has worked for Bidfresh since April 2008 and has always challenged herself to succeed and increase her knowledge and experiences. Chloe started in the sales department dealing directly with customers on a day-to-day basis moving into credit control in 2011. Within this department she has excelled and learnt all areas of credit control, cash allocation, customer account reconciliations, dealing directly with the credit insurers, raising insurance claims, dealing with difficult customers, and running a team. Chloe later became Northern Credit Manager she has good leadership skills and respect from her team. Chloe has been an absolute pleasure to work with, always being fully committed to the business and looking for new challenges and to improve her knowledge.
Certification
First Aid at Work (FAW) 3 Day course- (Active - August 24/August 27)
Timeline
CIPS Level 4 Foundation Diploma - Procurement & Supply
DLC Training
11.2024 - 11.2026
Assistant Category & Contract Manager / Fleet Manager
SHARED SERVICES CONNECTED LIMITED
04.2024 - 07.2025
Category Team Buyer
SHARED SERVICES CONNECTED LIMITED
05.2021 - 04.2024
NHS call handler
MBA LIMITED
01.2021 - 04.2021
CREDIT MANAGER
BIDFRESH LIMITED
04.2018 - 12.2020
CREDIT SUPERVISOR / FINANCE ADMIN
BIDFRESH LTD
04.2011 - 04.2018
Sales account manager
BIDFRESH LIMITED
05.2008 - 04.2011
BTEC National Diploma - Travel and Tourism
Bispham Technology Campus
01.2006 - 01.2008
GCSE - English Language & Literature, Mathematics, Information Technology, Science (Double Qualification), Drama, Physical Education
Fleetwood Sport College
09.2001 - 06.2006
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