Chloe Ineza
Brighton,East Sussex
Summary
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waitress with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
1
1
year of professional experience
Work history
Waitress/Barista
La Strega cafe
Brighton, East Sussex
2025.07 - 2025.11
- Enhanced guest satisfaction through attentive and prompt service.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
Cleaner
JD Wetherspoon
Brighton, East Sussex
2024.09 - 2025.07
- Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
- Performed routine checks on cleaning supplies inventory to avoid running out of key items.
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
Education
GCSEs -
Cardinal Newman Catholic school
Brighton 09/2019 - 06/2024
A-Levels -
Newman college
Brighton 09/2024 - 06/2026
Skills
- Critical thinking
- English fluency
- Leadership
- Cash handling
- Customer Service
- Verbal communication
- Highly responsible and reliable
- Time management
Languages
French
Beginner
References
- Form tutor, d.boreham@cncs.co.uk
- Basketball coach, seanjupp@ntlworld.com
Affiliations
- Basketball: As a former captain of my secondary schools basketball team, I designed training drills and analysed techniques to help younger players improve, demonstrating problem-solving and mentoring skills.
- Cooking & baking: Enjoy experimenting with new recipes and preparing meals for family and friends.
- Reading: I enjoy submerging myself into books as it allows me to widen my vocabulary
Timeline
Waitress/Barista
La Strega cafe
2025.07 - 2025.11
Cleaner
JD Wetherspoon
2024.09 - 2025.07
GCSEs -
Cardinal Newman Catholic school
09/2019 - 06/2024
A-Levels -
Newman college
09/2024 - 06/2026