Chloe Hill
Reading,United Kingdom
Summary
Dedicated and motivated professional with a strong focus on customer service, engagement, and delivering outstanding results. I bring exceptional attention to detail, strong communication skills, and the ability to enhance customer-facing experiences while supporting seamless team collaboration. With a genuine interest in helping clients find their perfect bridal attire, I create memorable, positive shopping experiences and foster long-term customer relationships. Offering well-developed interpersonal skills, a positive attitude, and efficient time management, I am eager to apply and further develop my customer service, sales, and styling abilities in a dynamic bridal sales consultant role.
Overview
4
4
years of professional experience
Work history
Trainee recruitment consultant
Premier group recruitment
Reading
06.2025 - 10.2025
- Sourced suitable applicants for job vacancies through various methods.
- Maintained client relationships with regular updates and communication.
- Built positive relationships with recruiters to source external job candidates.
- Negotiated terms of employment for staff and contractor agreements.
- Coordinated reference and background checks for compliance with right-to-work guidelines.
- Coordinated skill assessments for potential candidates, ensuring a good fit for roles.
- Organised and coordinated interview schedules between candidates and clients.
Level 2 Team Member
Everyman Cinema
Wokingham, Berkshire
10.2024 - 05.2025
- Serve as the friendly and professional face of the Everyman brand, delivering a warm welcome to all guests.
- Create a positive and memorable experience for every visitor, ensuring exceptional customer service at all times.
- Engage proactively with guests to understand and meet their individual needs and expectations.
- Maintain a high level of attentiveness and hospitality throughout the venue, from entrance to exit.
- Uphold Everyman's standards for cleanliness, presentation, and atmosphere in all guest-facing areas.
- Support team members and contribute to a collaborative and enthusiastic work environment.
- Handle customer queries, feedback, and issues efficiently and with a problem-solving mindset.
- Promote Everyman's products, services, and events to enhance guest engagement and loyalty.
Bar Staff/ restaurant assistant
The golden pot
Wokingham
09.2022 - 09.2024
- I maintained calm and professional demeanour while dealing with complaints for exemplary customer service.
- Remained flexible with scheduling to facilitate coverage during high traffic service hours.
- Worked well and cohesive with the team to create a friendly atmosphere customers enjoyed.
- Kept bar stocked and organised for easy access and quick service to customers.
- Proceeded cash and credit card payments and returned customers change when necessary.
Retail Sales Assistant
Beaverbrooks
Reading, Berkshire
11.2023 - 04.2024
- Passionately sell diamonds, jewellery, and watches, creating lasting memories for customers.
- Promote love and appreciation for products by understanding their unique qualities.
- Actively listen to customers to understand their needs and budget.
- Help customers find the perfect item for their special occasions.
- Continuously learn about products, customer service techniques, and the Beaverbrooks Way.
- Take accountability for performance and consistently work to meet high standards.
Cafe Waitress
Mad hatters pottery cafe
Arborfield
04.2022 - 09.2022
- Checked on tables, refilling drinks and promptly responded to requests.
- Completed daily opening and closing checklists to maintain health and safety standards.
- Delivered exceptional, friendly and fast service at peak times.
- Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
- Answered phones politely and professionally answering any queries from customers.
- Processed cash and credit card payments and returned customers change when necessary.
- Retained knowledge of current menu selections for accurate reliable customer guidance.
- Maintained safe hygiene and food handling and food handling standards for full compliance.
- Successfully managed care during times of high pressure, while maintaining presentation and customer satisfaction.
- Upheld high standard of cleanliness in all work areas to comply with health and safety regulations.
- Resolved customer complaints to maintain satisfaction and business loyalty.
Education
GCSE -
Bohunt Secondary School
Arborfield, Berkshire 09.2017 - 07/2022
GCSE -
Bohunt Secondary School
London 09/2017 - 07/2022
Skills
- Attention to detail
- Communication proficiency
- Time efficiency
- Product and service knowledge
- Customer engagement and interaction
- Motivated self-starter
- Team collaboration
- Customer Service
- Positive attitude
- Customer-facing activities
Personal Details
- Driver's License: None
- Eligible to work in the UK: Yes
- Highest Level of Education: A-Level or equivalent
- Industry: Hospitality & Tourism, Retail, Sales
- Total years of experience: 3
Affiliations
- Fashion styling, Shopping & Nature walks
Timeline
Trainee recruitment consultant
Premier group recruitment
06.2025 - 10.2025
Level 2 Team Member
Everyman Cinema
10.2024 - 05.2025
Retail Sales Assistant
Beaverbrooks
11.2023 - 04.2024
Bar Staff/ restaurant assistant
The golden pot
09.2022 - 09.2024
Cafe Waitress
Mad hatters pottery cafe
04.2022 - 09.2022
GCSE -
Bohunt Secondary School
09.2017 - 07/2022
GCSE -
Bohunt Secondary School
09/2017 - 07/2022