Chloe Guy

I enjoy the job role very much and think I meet the expectations very well. I ensure that when I'm in contact with customers I greet them professionally and allocate them to where they want to be with no problems, I like to make all customers feel comfortable and at ease when they are around so I am assured they are happy with there service. I will always confidently manage any customer requests by listening actively to concern and providing positive solutions always.

Within this job role I maintained spotlessly clean dining environments for continued best hygiene standards, I took customer orders promptly and made conversations with the customers to show they are in a good and happy environment, I noted down any specific requirements so I knew the customer would get what they wanted and also communicated with the kitchen staff so there was no confusion. Any customer queries I resolved calmly and working with my other team members to achieve positive outcomes of the situation. When I was not facing customer service I would clean up all tables when they were finished with to insure cleanliness and readiness for the next service. I would also serve food and drinks with professionalism and skill, maintaining high presentation and quality standards.

In this job I served high volumes of guests in fast-paced service environments with exceptional customer care, I ensured I kept all guests tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces to maintain high cleanliness. When servicing food I done this in a friendly and professional manner and making sure everything was okay with there food and asking if there was anything else they would like. I often checked menus to verify current selection availability, updating accordingly to avoid customer disappointment.

Maths-4

English Language-6

English Literature-5

History-5

RE-4

Physics-2

Chemistry-2

Biology-3

Child Development- D2

IT- P2

Level 2 Distinction in Creative and Performing

I am currently continuing education in Dance Performing