Chloe Fitzgerald
Bolton,United Kingdom
Summary
Offering strong foundation in customer service and communication, with positive attitude and willingness to learn. Knowledgeable about handling transactions, maintaining store presentation, and assisting customers with queries. Ready to use and develop teamwork, problem-solving, and time management skills in a hospitality role.
Overview
2
2
years of professional experience
Work history
Hair salon assistant
The Hair Avenue
Bolton, England
12.2024 - Current
- Washed and sterilised brushes and combs after use for hygiene purposes.
- Swept up hair clippings promptly after each haircut, maintaining a tidy work area.
- Performed shampooing and conditioning services for improved client comfort.
- Engaged with clients politely whilst waiting their turn to improve customer experience.
- Responded quickly to staff requests for assistance resulting in smooth operation of the salon.
Cafe staff member
The French Press
Bolton, England
07.2025 - 09.2025
- Enhanced café ambience with consistent cleanliness and organisation of seating area.
- Assisted in the preparation of food items to maintain ample stock at all times.
- Dealt with customer complaints swiftly, ensuring satisfactory resolution for all parties involved.
- Managed till operations for smooth financial transactions.
- Provided friendly and warm customer interaction to create a pleasant dining experience.
- Improved team efficiency through effective communication and coordination amongst staff members.
Prom dress sales assistant
Creation weddings and prom
Wigan, England
01.2024 - 07.2024
- Improved customer service by efficiently handling queries and complaints.
- Utilised excellent communication skills to provide detailed product information.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Offered personalised shopping advice to enhance customer experiences.
Education
GCSEs - English, Maths, Science, RS, Photography, History
Westhoughton High School
Bolton 09/2018 - 06/2023
A-Levels - Media studies (A), English Language (B), Classical civilisation (C)
Runshaw College
Leyland 09/2023 - 06/2025
Degree - Speech and Language Therapy
Manchester Metropolitan University
Manchester, England 09/2025 -
Skills
- Excellent client/customer care and communication
- Time management and multitasking
- Great teamwork and collaboration
- Problem solving skills
- Adaptability
- Patience and empathy
Timeline
Cafe staff member
The French Press
07.2025 - 09.2025
Hair salon assistant
The Hair Avenue
12.2024 - Current
Prom dress sales assistant
Creation weddings and prom
01.2024 - 07.2024
GCSEs - English, Maths, Science, RS, Photography, History
Westhoughton High School
09/2018 - 06/2023
A-Levels - Media studies (A), English Language (B), Classical civilisation (C)
Runshaw College
09/2023 - 06/2025
Degree - Speech and Language Therapy
Manchester Metropolitan University
09/2025 -