Chloe Draper

• Worked in a variety of different environments, including learning disabilities, those with challenging behaviour and those at end of life
• Maintained dignity and respect at all times whilst caring for individuals
• Helped individuals maintain the best quality of life and accurately followed care plans and safeguarding procedures

• Maintained dignity and respect whilst performing personal care.
• Offered companionship to elderly clients and maintained genuine bonds.
• Followed care plans closely and maintained accurate records.
• Monitories and reported any changes in health or living conditions.
• Demonstrated empathy towards clients and provided reassurance and encouragement during difficult times.
• Ensured clients daily routines are followed and listening to their needs to ensure person-centred care.
• Administered medication with care and precision.

• Acted as a first point of contact by using excellent communication skills whilst resolving high volumes of enquiries and concerns.
• Maintained accurate records, helping to build trust with individuals from this point of contact.
• Delivered clear and professional communication even in times of conflict.

• Supported senior members of the team with managing multiple different tasks at one time to keep initiatives ahead of time.

• Worked in a fast-paced environment whilst maintaining professionalism through excellent customer service.
• Excelled in different job roles within the organisation, demonstrating a quick learning ability and flexibility.

Prepared drinks for customers and maintained overall customer satisfaction

• Daily operations overseen to ensure smooth workflow and efficient delivery, demonstrating leadership and organisational skills.
• Providing training and performance feedback to new members of staff to ensure a positive work environment.