Summary
Overview
Work history
Education
Skills
Timeline
Generic
Chloe Doyle

Chloe Doyle

Bedford

Summary

An independent, self-motivated, competent and coachable individual. Excellent communication and relationship management skills, consistently demonstrating energy, enthusiasm and accountability. Proven experience in territory planning, account management, business development & value-add selling.

Overview

12
12
years of professional experience

Work history

Senior Sales Director

StructureFlow
06.2024 - Current

Notable achievements:

  • Competitive differentiation - optimising our process and assets to ensure we i) win in head-to-head sales scenarios and ii) can displace competitors and migrate clients at scale.
  • New verticals - namely VC and Corporate Governance, uncovering new requirements and applications for the solution beyond our core ICP. Communicating needs and priorities to the wider business, to drive market fit and readiness. Close collaboration with external stakeholders to create alternative pricing models which align with value unlocked.

Account Director, Large Law (UK&I)

Litera
01.2024 - 06.2024
  • Territory planning and whitespace analysis for 18+ SaaS GTM offerings across the Litera portfolio
  • Executing on this strategy independently and in partnership with my team (SE, SC, CSM, Marketing)
  • Engage multiple stakeholders – CIO, CMO, CKO, Transactional Partners & Teams – to generate and close multi-year subscription opportunities across existing and new law firm clients
  • Accurately providing monthly & quarterly forecasting on ARR and pipe gen, and ensuring CRM hygiene (Salesforce).


Notable Achievements:

  • Value Selling & Account Planning Training (Feb '24) – certified by Hg and held up internally as standard we need to set for account planning
  • March & April 2024 – generated $1.1mil pipeline, 140% of target
  • April 2024 – closed $104k, 99% of monthly target

Team Lead, International Product Sales

Litera
02.2023 - 02.2024
  • Leading and managing GTM for Product Sales (x4) internationally
  • Quota carrying for Workflow (Kira & Transact), as well as the team number for Firm Intelligence (Foundation, Upper Sigma, Concep) & Governance (CAM).


Notable Achievements:

  • Within 90 days, spearheaded Kira User Group (in-person event) to bring back community and focus to our clients & internal customer teams
  • Established strong working relationships across our Partner community to drive revenue into region – building & repairing complex relationships across UK & APAC to ensure steady pipeline, sales, and successful services delivery
  • Recruiting, onboarding and offboarding of talent

Client Retention & Growth

Kira
02.2021 - 02.2022
  • Working closely with Account Pod (CSM, SC/PA) to drive adoption and growth across our existing portfolio of 40 clients
  • Multi-stakeholder engagement and champion building to effectively manage accounts to a successful result for all parties
  • 2.2mil book of business and retention target, as well as net new revenue – finished 2021 at 97% of target
  • Leveraging SME's + CEO to elevate how we partner with clients, co-creating content to enable scale, and taking initiative & ownership of local marketing campaigns (dinners, webinars, 3rd party relationships)
  • Fostered a culture of team work & success – scheduling regular off-sites & team nights to “re-tether” and provide strategic focus.

Account Director

Kira
04.2017 - 02.2020
  • First non-dev/systems hire internationally, driving significant new logo acquisition and account management, and serving as the “go-to” for all things Kira within our key accounts & across EMEA
  • Consistently bringing onboard & expanding new law firm clients – growing from 6 law firms in 2017, to over 35 by the end of 2019
  • Landed landmark new ARR in Europe – far exceeding our average contract values and setting a new largest new ACV contract in 2019 ($220k)

Sales & Account Director, UK & IRE

Intapp
08.2013 - 03.2017
  • Championing business change and advising on technology trends. Broad expertise helping firms use best-in-class technology solutions to deliver business results.
  • Worked with internal subject matter experts & client stakeholders to develop, document and prove the business case for investment in best-of-breed risk & compliance solutions. Resulting in additional revenue of $375k across five new showcase sites in the initial 12 months.
  • Drove revenue growth in Intapp's "new markets", working with previously under-serviced geographies to increase usage, presence & brand awareness

Education

MA (Hons) - Chinese

The University of Edinburgh
Edinburgh, EDH
04.2001 -

Mandarin Studies

Dalian University of Technology

Skills

    Relationship Management

  • Keen ability to develop lasting relationships with both new and existing clients, gaining trust, and making a positive impression by delivering relevant insights and outstanding work consistently Able to navigate complex accounts with multiple stakeholders to build strong champions

  • Sales Strategy

  • Go to market planning and execution, pricing strategies and sales cycle strategies

  • Account Growth

  • Experienced in growing accounts and a keen ability to find growth opportunities Equally adept managing accounts through difficult circumstances, ensuring there is always a win:win outcome


    Drive & Determination

  • Demonstrate energy, enthusiasm and determination to succeed Consistently and without ego do the hard things Self-motivated and good at bringing others along with me

  • Continued Learning & Growth

  • Self-reflective and self-aware individual always wanting to improve and enhance my skillset

Timeline

Senior Sales Director

StructureFlow
06.2024 - Current

Account Director, Large Law (UK&I)

Litera
01.2024 - 06.2024

Team Lead, International Product Sales

Litera
02.2023 - 02.2024

Client Retention & Growth

Kira
02.2021 - 02.2022

Account Director

Kira
04.2017 - 02.2020

Sales & Account Director, UK & IRE

Intapp
08.2013 - 03.2017

MA (Hons) - Chinese

The University of Edinburgh
04.2001 -

Mandarin Studies

Dalian University of Technology
Chloe Doyle