Chloe Cochrane
Manchester
Summary
Dedicated professional with extensive expertise in animal care and handling, specialising in health monitoring, basic treatments, and environmental maintenance. Demonstrates exceptional skills in data collection, record-keeping, and laboratory procedures while ensuring compliance with ethical standards. Proven ability to lead teams effectively, prioritise tasks efficiently, and uphold health and safety regulations. Committed to advancing animal welfare through quick decision-making and innovative problem-solving. Career goals include enhancing animal care practices through continuous learning and collaboration within the field.
Overview
2027
2027
years of professional experience
Work history
Supervisor
Ryman Stationery
Manchester
2019.07 - Current
- Managed day-to-day store operations, including opening and closing procedures, ensuring compliance with company policies and operational standards.
- Supervised and supported team members during shifts, providing guidance, delegating tasks, and maintaining a positive and productive working environment.
- Delivered high levels of customer service, assisting customers both in person and via telephone, resolving queries and ensuring a positive customer experience.
- Operated tills and handled cash transactions, including end-of-day cashing up, reconciliation of tills, and preparing banking deposits.
- Completed daily administrative tasks, including morning and end-of-day paperwork and reporting.
- Assisted with recruitment activities, including interviewing potential team members and contributing to hiring decisions.
- Trained new staff members in store procedures, customer service standards, and operational processes.
- Managed stock control processes including stock deliveries, pricing, stock rotation, merchandising, and promotional displays to maintain product availability and visual standards.
- Communicated effectively with colleagues from other stores, area management, and risk management teams via phone and email to coordinate operations and resolve issues.
- Maintained store presentation and hygiene standards, including cleaning and organising the store at the end of each trading day.
- Ensured accurate handling and storage of incoming stock deliveries and maintained organised stockroom systems.
Volunteer
Wildlife Trust
- Current
- Participated in beach clean-ups and animal surveying projects, contributing to local conservation efforts.
- Collaborated with teams to monitor wildlife populations and maintain natural habitats.
Animal Care Assistant/ Educator
Jewel of the Jungle
Manchester
2018.01 - 2019.07
- Delivered daily husbandry and welfare care for a diverse range of exotic species including birds of prey, mammals, reptiles, arachnids, and invertebrates, ensuring high standards of cleanliness, nutrition, and animal wellbeing.
- Performed routine enclosure cleaning, maintenance, feeding, and watering, while monitoring animal health and behaviour and reporting any concerns.
- Assisted with and conducted training and routine weighing of birds of prey, supporting health monitoring and behavioural management.
- Provided species-appropriate enrichment and environmental management to promote natural behaviours and positive welfare outcomes.
- Led public educational talks, demonstrations, and animal handling sessions at events such as school fairs, private parties, and outreach activities, communicating conservation messages and engaging audiences.
- Prepared animals and equipment for transport and external events, including organising travel enclosures, supplies, and welfare checks prior to movement.
- Supported veterinary care, including transporting animals to veterinary appointments and assisting with routine health management.
- Procured animal care supplies and equipment, ensuring appropriate stock levels for husbandry and operational needs.
- Represented the organisation professionally during public events, ensuring safe animal handling practices and positive visitor engagement.
Kennel Assistant
Moss Cottage Kennels and Cattery
Manchester
2017.05 - 2017.12
- Full cleaning and disinfecting of kennels and cat pens.
- Handling and exercising the dogs after completing cleaning duties.
- Bathing, drying and brushing dogs.
- Occasionally stayed overnight to supervise the dogs and premises.
Customer Service Assistant
Homebase
Altrincham
2017.04 - 2017.12
- Provided assistance to customers, handled transactions, and maintained product displays.
Day Care Assistant
The Beach Dog Café Day Care
Manchester
2017.01 - 2017.04
- Assisted in supervising dogs during play and interaction sessions.
- Administered feeding and medication schedules and maintained hygiene standards in play areas.
Stable Assistant
Dairy House Farm Livery
Altrincham
2016.09 - 2016.12
- Managed daily care routines for horses, including feeding, grooming, and stable maintenance.
Customer Service Assistant
B&Q
Altrincham
2015.06 - 2016.12
- Provided assistance to customers, handled transactions, and maintained product displays.
Education
Master of Science - Global Conservation Biology
The Manchester Metropolitan University
Manchester 2025.09 -
Bachelor of Science - Wildlife Ecology and Conservation
Askham Bryan University Centre
York 2024.09 - 2025.07
Foundation Degree in Science - Zoo Management
Reaseheath University Centre
Nantwich, Cheshire East 2018.09 - 2020.09
Diploma of Higher Education - Animal Management with Science
The Manchester College
Manchester 2016.09 - 2018.07
GCSEs - Science, English, Maths
Sale High School
Manchester 2009.09 - 2014.07
Skills
- Animal care and handling
- Health monitoring and basic treatments
- Environmental maintenance
- Data collection and record-keeping
- Laboratory procedures and compliance
- Communication skills and public speaking
- Team leadership and motivation
- Problem-solving and reliability
- Initiative and effective delegation
- Ethical standards in animal care
- Financial reporting and customer service excellence
- Employee training and stock replenishment
- Task prioritization and time efficiency
- Health and safety regulations compliance
- Feed preparation and animal restraint techniques
- Insect, reptile, and exotic animal care
- Large animal handling and bird handling techniques
- Health check conducting and basic veterinary assistance
- Animal law awareness and medication administration
- Quick decision-making in animal care
- Animal nutrition assessments and behaviour evaluations
Custom Section
Full UK Driving Licence
Affiliations
- Gym
- Nature walks and wildlife spotting
- Habitat management volunteering
- Reading
- Reptile keeping
- Blog writing
- F1
References
References available upon request.
Timeline
Master of Science - Global Conservation Biology
The Manchester Metropolitan University
2025.09 -
Bachelor of Science - Wildlife Ecology and Conservation
Askham Bryan University Centre
2024.09 - 2025.07
Supervisor
Ryman Stationery
2019.07 - Current
Foundation Degree in Science - Zoo Management
Reaseheath University Centre
2018.09 - 2020.09
Animal Care Assistant/ Educator
Jewel of the Jungle
2018.01 - 2019.07
Kennel Assistant
Moss Cottage Kennels and Cattery
2017.05 - 2017.12
Customer Service Assistant
Homebase
2017.04 - 2017.12
Day Care Assistant
The Beach Dog Café Day Care
2017.01 - 2017.04
Diploma of Higher Education - Animal Management with Science
The Manchester College
2016.09 - 2018.07
Stable Assistant
Dairy House Farm Livery
2016.09 - 2016.12
Customer Service Assistant
B&Q
2015.06 - 2016.12
GCSEs - Science, English, Maths
Sale High School
2009.09 - 2014.07
Volunteer
Wildlife Trust
- Current