
Law and Criminology graduate with practical experience in guest services and housekeeping, offering strong communication, empathy, and time management skills.
Proven ability to support individuals from diverse backgrounds in a respectful and professional manner.
I am eager to bring academic knowledge and real-world experience to a permanent role.
Ensured client comfort by providing excellent customer service.
Maintained salon cleanliness for a professional environment.
Demonstrated products at front desk, increasing retail sales.
Upheld strict confidentiality with client information to respect privacy rights.
Received payments and handled cash register, ensuring accurate financial transactions.
Managed appointment bookings to ensure plenty of availability.
Greeted clients warmly, fostering a welcoming atmosphere.
Offered friendly, efficient customer service and handled challenging situations with ease.
Cleaned work areas and equipment to maintain faultless hygiene standards.
Increased customer satisfaction by resolving issues.
Used Microsoft Word and other software tools to create documents and clear communications.
Maintained guest rooms and common areas.
Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
Handled cash transactions accurately, enhancing trust between business and clientele.
Increased sales through suggestive selling techniques.
Operated till systems smoothly, streamlining check-out process for customers.
Worked within a team to support nursing staff in implementing client care, including assistance with personal care, toileting, dressing, moving and handling, mobilizing, making beds, laundry , serving meals, and helping clients with feeding.
Working with the elderly within their homes to help maintain independence.
Performed household duties such as cleaning, laundry and shopping to maintain a comfortable living environment for clients.
Excellent Communication Skills
Time Management
Problem Solving
Customer Service
Teamwork Skills
High level of patience
Adaptability to change