Audrey Chalmers

• Manage multiple end to end deliveries in parallel
• Manage outcome based project handovers to BAU/KT - final sign off
• Ensure governance and process is adhered to throughout delivery lifecycle
• Create improved ways of working/processes and rolling out across multiple teams
• Defect management
• Budget management
• Resource management
• Timeline management
• People management (including third party)
• Engagement with wider teams (Testing, security, Product Owners, Project Managers etc)
• Overall team management for SF CoE

Establish and maintain highly effective relationships within projects and other project and business teams to ensure that interfaces work correctly.

Deliver the projects to the required quality and success criteria as defined in the project definition or Project Initiation Document (PID).

Management of 3rd parties, acting as a routine contact point between organisation and supplier.

Manage cross project and programme dependencies, ensuring activities are joined up from an operational and delivery point of view.

Proactively manage, through appropriate project management frameworks key customer and stakeholder relationships relevant to the projects

Manage projects to ensure that resultant systems/services deliver the specified objectives, within budget and timescale.

Maintain and manage internal and external project dependencies.

Monitor contract performance, manage underperformance and escalate where necessary.

Ensure that IT/business strategy, policy and standards are adhered to, thus achieving commonality and ease of maintenance.

Define and agree the scope and business priorities of the project or programme.

Lead and manage the Student Digital Services Enhancement project, ensuring successful delivery across its 3-year timeline.

Coordinate resources and manage stakeholders to ensure the project meets its objectives on time and within budget.

Develop and maintain detailed project plans, tracking milestones, risks, and progress.

Work closely with internal teams and external suppliers to implement new digital solutions for students.

Ensure effective communication with all stakeholders, providing regular updates and addressing any issues promptly.

• Liaise between stakeholders and management, facilitating communications and keeping appropriate parties updated on project developments.
• Kept projects on schedule by managing deadlines and adjusting workflows as needed.

• Project management, including stakeholder, schedule, and contract management
• Provide strategic advice on project challenges to support achieving goals
• Preparing and maintaining schedules, including dependencies and resources
• Identifying and monitoring project risks and opportunities
• Quality management
• Managing stakeholders, taking account of their levels of influence and particular interests
• Establishing and maintaining project governance reviews
• Developing and managing teams
• Managing suppliers
• Ensure commissions are managed to the right quality standards and are completed efficiently and on time
• Strong relationships are developed with clients and members of the cross-functional team
• Provide leadership within project management business and provide leadership and mentoring to the team
• Manage the delivery of project management team outputs, in accordance with agreed timescales and quality standards
• Co-ordination and sign off on all management information producedphase to well-defined project execution plan.

• Created project tracking database to provide central repository for all progress and fault monitoring efforts.
• Handle risk management and change management duties on projects.
• Created project roadmaps for staff, defining specific milestones and timelines to encourage timely project completion.
• Defined onboarding process for new project members, communicating regularly with other departments to coordinate schedules.
• Facilitate communication between departments to enhance project success.
• Publish monthly progress reports, updating senior leadership and stakeholders on overall project development.
• Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
• Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.

- Strategic Planning: Developing comprehensive project plans, aligning projects with the organisation's overall business strategy, and managing project documentation and data.

- Leadership and Team Management: Leading, motivating, and managing project teams to ensure cohesive and efficient work, providing direction and support to foster a collaborative environment.

- Stakeholder Communication: Establishing and maintaining clear communication with clients, team members, and senior leadership, providing regular project status updates, and effectively managing expectations.

- Project Planning and Execution: Overseeing the execution of store development projects from inception to completion, ensuring projects are completed on time, within budget, and to the required quality standards.

- Budget and Resource Management: Monitoring project budgets and controlling costs, allocating resources effectively, and preparing financial reports for senior management.

- Quality Assurance: Ensuring all projects meet company standards and regulatory requirements, conducting site visits to monitor progress, and addressing any issues.

- Risk Management: Identifying potential risks, developing mitigation strategies, and promptly handling project-related issues to minimise impact.

- Team Coordination: Coordinating with cross-functional teams

• Performed data gathering and research to support sourcing and cross-functional projects.
• Prepared budget requirements and recommended cost-cutting solutions.
• Maintained and reviewed daily and weekly client reports.
• Defined and directed project goals, objectives, milestones and risks for project completions.
• Planned and coordinated scheduling and administrative tasks.
• Identified needed resources and distributed responsibilities to manage and execute project objectives and deliverables.
• Created automated program to monitor and document project progress.
• Used Microsoft packages to prepare and edit correspondence, communications, presentations and other documents.
• Managed and motivated project teams to promote collaboration and keep members on-task and productive.
• Kept projects on schedule by managing deadlines and adjusting workflows as needed.
• Gathered requirements for ongoing projects and organized details for management use.