Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chloe Broadhurst

Fareham,HAM

Summary

Experienced professional with extensive expertise in point of sale operations, sales target achievement, and customer service. Demonstrates proficiency in price tagging, stock control, and sales reporting. Known for successful up-selling, customer retention, and promoting brand awareness. Adept at cash handling, payment processing, and refund and exchange processing. Confident communicator with a positive attitude and a strong initiative-taking ability. Career goal includes leveraging skills to optimize time management and enhance overall sales performance.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work History

Sales assistant

Card Factory
Manchester, Manchester
12.2022 - 03.2025
  • Managed till operations smoothly, reducing waiting time for customers.
  • Assisted customers with product selection for optimal satisfaction.
  • Fostered welcoming store environment by maintaining clean and well-organized displays.
  • Conducted daily inventory checks to manage stock levels accurately.
  • Handled cash transactions swiftly, ensuring accurate accounting at end of each shift.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Collaborated effectively with team members to meet sales targets.
  • Built strong relationships with regular customers for repeat business.
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Demonstrated products effectively leading to increased sales conversions.
  • Improved customer service by efficiently handling queries and complaints.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Delivered exceptional after-sales service, encouraging repeat business.
  • Monitored trends in consumer behavior with keen attention to detail.
  • Offered personalized shopping advice to enhance customer experiences.
  • Trained new staff members, fostering supportive working environment.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Utilized excellent communication skills to provide detailed product information.
  • Ensured stock replenishment in timely manner to maintain product availability.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Assisted customers in locating specific items to boost satisfaction.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Followed company procedures and guidelines for smooth retail operations.
  • Maintained knowledge of products and features to provide recommendations to customers.
  • Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.

Education

GCSEs - ANIMAL Care

Trafford College
Altrincham, Trafford
01.2023 - 12.2023

Skills

  • Sales target achievement
  • Point of sale operation
  • Price tagging
  • Time optimization
  • Successful up-selling
  • Cash handling
  • Positive attitude
  • Stock control
  • Sales reporting
  • Returns processing
  • Customer Service
  • Payment Processing
  • Refund and exchange processing

Timeline

GCSEs - ANIMAL Care

Trafford College
01.2023 - 12.2023

Sales assistant

Card Factory
12.2022 - 03.2025
Chloe Broadhurst