Chloe Boyce
Bedmond,Hertfordshire
Summary
Experienced and compassionate Veterinary Nurse focused on delivering comprehensive animal care and support. Skilled in surgical assistance, anaesthesia monitoring, and patient recovery, ensuring optimal outcomes. Committed to enhancing practice efficiency through compassionate care and strong teamwork. Proven ability to coordinate clinical workflow through effective rota management, stock control, and effective team meetings, contributing to an organised and efficient practice environment. Skilled in explaining treatment plans, supporting post-operative recovery, and ensuring clients feel informed and reassured. Dedicated to maintaining high clinical standards, promoting patient welfare, and continually developing professional skills to deliver excellent veterinary care.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work history
Student / Registered veterinary nurse
CVS Fernside Veterinary Centre
Borehamwood, Hertfordshire
04.2021 - Current
- Provided high-quality nursing care to hospitalised patients, including monitoring vital signs, administering medications, fluid therapy, and post-operative recovery support.
- Assisted veterinarians in medical and surgical procedures, including anaesthesia induction, monitoring, and recovery.
- Performed diagnostic tests such as blood sampling, urine collection, radiography, laboratory analysis, and wound management.
- Educated owners on treatment plans, preventative healthcare, nutrition, medication administration, and post-operative care.
- Safely restrained and handled a wide range of species, ensuring patient and staff safety at all times.
- Preparing operating theatres, surgical instruments, and equipment, ensuring sterile conditions and efficient workflow.
- Maintained accurate medical records, treatment notes, drug logs, and patient histories in line with regulatory standards.
- Assisted with stock management, ordering supplies, maintaining equipment, and upholding cleanliness and infection-control protocols.
- Coordinated staff rotas to ensure appropriate cover across clinical areas, managed shift adjustments, and communicated changes effectively to the team.
- Oversaw ordering of consumables and medications, conducted regular stock takes, maintained accurate stock records, and ensured compliance with controlled drug regulations.
- Collaborated with veterinary surgeons to develop treatment plans tailored to individual cases.
- Planned and facilitated team meetings, set agendas, communicated updates, and encouraged collaborative problem-solving to support effective practice operations.
- Liaised with insurance companies, clearing outstanding claims promptly.
Veterinary receptionist
Fernside Veterinary Centre
Borehamwood, Hertfordshire
12.2019 - 04.2021
- Managed appointment scheduling and maintained accurate records for clients and pets.
- Provided exceptional customer service by addressing client inquiries and concerns promptly.
- Assisted veterinary staff with patient intake procedures and ensured smooth workflow.
- Coordinated communication between clients and veterinarians regarding treatment plans and follow-ups.
- Trained new reception staff on procedures and customer service best practices to ensure quality service.
- Answered client queries with detailed knowledge of pet care.
- Applied empathetic communication skills whilst counselling bereaved pet owners during euthanasia processes.
Retail Senior Sales
Warner Bros
Leavesden, Hertfordshire
06.2014 - 12.2019
- Led team spanning three stores, emphasising continuous skill enhancement to ensure superior customer service and evaluate sales outcomes.
- Convey concepts for boosting sales, exceeding goals and meeting targets.
- Fostered effective people management by guaranteeing staff adherence to company policies and thorough understanding of procedures.
- Conducted training sessions to enhance team skills and knowledge.
Facilitated recruitment processes, including interviews and assessment days. - Monitored eCommerce store performance and developed marketing strategies aligned with current trends.
- Developed and implemented merchandising strategies to maximise product visibility.
- Trained and mentored new staff on sales techniques and product knowledge.
Summer camp counsellor
Canyon Creek Summer Camp
Los Angeles, California
06.2015 - 09.2015
- Supervised daily activities and ensured safety of children during various camp events.
- Developed and implemented engaging programmes that fostered teamwork and creativity among campers.
- Assisted in managing group dynamics and resolving conflicts to maintain a positive camp environment.
- Communicated effectively with parents and guardians regarding camper progress and wellbeing.
- Elevate concerns or hazards to Camp Director and propose solutions to mitigate negative impact.
- Managed duty of care for 12+ campers aged under 16, protecting safety from any risk or challenge.
Education
A-Levels - Psychology
Hertswood Secondary School
BorehamwoodA-Levels - Theatre Studies
Hertswood Secondary School
BorehamwoodA-Levels - History
Hertswood Secondary School
BorehamwoodDiploma of Higher Education - Level 3 Diploma in Veterinary Nursing
College of Animal Welfare
North London 04.2021 - 06.2025
GCSEs - 11 certificates between A-C
Hertswood Secondary School
BorehamwoodSkills
- Veterinary Pharmacy and Dispensing Coordinator: manage stock levels, perform stock takes, ensure regular stock rotation, manage temperature controls, ensure dispensed medication is in line with laws and regulations
- Laser Protection Advisor (LPA): ensuring safe use of therapeutic and surgical lasers, maintaining compliance with safety protocols, delivering staff training, and overseeing protective equipment and documentation
- Client Communication: Highly skilled in delivering accurate, compassionate, and tailored information to clients, supporting informed decision-making and maintaining strong client–practice relationships
- In-patient care: Competent in delivering comprehensive nursing support to inpatients, including administering medications, monitoring recovery, meeting nutritional needs through multiple feeding methods, liaising with veterinarians regarding patient progress, and providing reassurance and comfort to both animals and their owners
Training
- Team leader training
- Customer Service training
- Conflict Management training
- Difficult Situations training
- Engagement and Communication training
- Identifying Disabilities training
- Queue Management training
- Health and Safety training
- Vocal and Posture training
- Previous First Aid training
- Previous DSB checked
- Hospitality Training
- Mystery shopper experience
- Communication training
- Anti-terrorism and suspicious activity
- Safe-guarding of children
Affiliations
- Travel and exploring new cultures
- Dog walking
- Reading
- Editing
Timeline
Student / Registered veterinary nurse
CVS Fernside Veterinary Centre
04.2021 - Current
Diploma of Higher Education - Level 3 Diploma in Veterinary Nursing
College of Animal Welfare
04.2021 - 06.2025
Veterinary receptionist
Fernside Veterinary Centre
12.2019 - 04.2021
Summer camp counsellor
Canyon Creek Summer Camp
06.2015 - 09.2015
Retail Senior Sales
Warner Bros
06.2014 - 12.2019
A-Levels - Psychology
Hertswood Secondary School
A-Levels - Theatre Studies
Hertswood Secondary School
A-Levels - History
Hertswood Secondary School
GCSEs - 11 certificates between A-C
Hertswood Secondary School