Football
Years of working experience
CHEUK HANG LAM
Lancaster Uni MIT Undergraduate
Hong Kong / United Kingdom
Summary
A proactive second-year undergraduate studying Management and Information Technology at Lancaster University, known for my reliability and responsibility, as well as my strong communication and relationship-building skills. I am enthusiastic about expanding my horizons and acquiring additional knowledge and skills through training and experience, and am always eager to use my abilities to support team goals and help others.
Overview
3
3
10
10
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Publications Officer
Lancaster University Hong Kong Society
Lancaster
08.2022 - Current
- Manage society social platforms
- Coordinating and communicating with sponsors for a high-quality publications that align with the society's goals and values.
- Collaborating with other members of the society to gather content and ideas for the publications.
- Promoting the society's publications through various channels, such as social media
- Maintaining records of publication metrics, such as posts and engagement rates, and using this data to improve future publications.
Team Member
KFC UK
Lancaster
08.2022 - Current
- Worked different stations to provide optimal coverage and meet production goals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted with inventory counts and stocking of merchandise.
Restaurant Crew Member
kuromon Aquatic Japanese Restaurant
05.2019 - 07.2019
- Resolve customer complaints promptly
- Cooperate with team members to take and serve orders accurately and promptly
- Complete restaurant daily opening and closing checklists.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
Food Runner
Gonpachi Izakaya
05.2018 - 04.2019
- Ensured food stayed in-line with food safety standard
- Assist kitchen staffs with various tasks
- Address customer complaints and resolve issues with smart solutions
- Deliver food and drinks to tables with restaurant standards.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Science - Management and Information Technology
Lancaster University
Lancaster, United Kingdom 10.2021 - Current
Associate Degree - Marketing
Community College of City University, UOW College
Hong Kong 09.2019 - 06.2021
High School Diploma -
Sha Tin Methodist College
Hong Kong 09.2012 - 06.2019
Skills
Research and social media publication
Digital marketing
Pricing strategy determination
Project Management
Marketing and advertising
Technical troubleshooting
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Microsoft Windows
Accomplishments
- 2018: Job Place Visit – HK Disneyland Hotel, Hong Kong Disneyland
Analyze and observe operation of Disneyland hotel Learn customer serving concepts and attitude - 2017: Financial Management Workshop, Sha Tin Methodist College
Learn and take part in well-organizing self-finance
Consider different life stage situations for example experiencing unemployment - 2016: Manage Your MPF, Manage Your Wealth, MPFA & HK Economic Times
Online practice managing wealth
Certification
Certified Academic Grade: 7.0
Interests
Swimming
Singing
Gym
Photography
Reading
Violin
Traveling
Timeline
Publications Officer
Lancaster University Hong Kong Society
08.2022 - Current
Team Member
KFC UK
08.2022 - Current
Bachelor of Science - Management and Information Technology
Lancaster University
10.2021 - Current
Certified Academic Grade: 7.0
08-2021
PTE Certified Academic Score: 69
07-2021
Associate Degree - Marketing
Community College of City University, UOW College
09.2019 - 06.2021
Restaurant Crew Member
kuromon Aquatic Japanese Restaurant
05.2019 - 07.2019
EF Interschool English Challenge: Certified
05-2018
Food Runner
Gonpachi Izakaya
05.2018 - 04.2019
High School Diploma -
Sha Tin Methodist College
09.2012 - 06.2019