Chi Yeung CHUNG
Sheffield,Yorkshire
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work history
Immigraion Assistant
Hong Kong Government Immigration Department
Hong Kong, Hong Kong
2017.03 - 2025.03
- Executed daily responsibilities with precision to uphold operational efficiency.
- Adapted to flexible working hours, including nights, weekends, and bank holidays.
- Managed passport control procedures, ensuring compliance with regulations.
- Conducted escorting duties to facilitate secure removals of individuals.
- Addressed enquiries from visitors promptly to enhance service delivery.
Public housing officer
Hong Kong Government Housing Department
Hong Kong, Hong Kong
2016.03 - 2017.03
- Collected rents promptly, ensuring consistent revenue flow for public housing projects.
- Liaised effectively with local authorities to address public housing matters comprehensively.
- Fostered a sense of community by initiating social programs.
- Assessed and evaluated potential tenants' eligibility efficiently, streamlining the application process.
- Developed comprehensive reports on property conditions to facilitate necessary improvements.
- Provided timely assistance to tenants facing eviction issues, preventing homelessness.
- Coordinated with social service agencies for the welfare of residents.
Immigration Assistant
Hong Kong Government Immigration Department
Hong Kong
2011.07 - 2016.02
- Executed daily responsibilities with precision to uphold operational efficiency.
- Adapted to flexible working hours, including nights, weekends, and bank holidays.
- Managed passport control procedures, ensuring compliance with regulations.
- Conducted escorting duties to facilitate secure removals of individuals.
- Addressed enquiries from visitors promptly to enhance service delivery.
Education
Bachelor of Business - Human Resource Management
Swinburne University of Technology
Melbourne, Australia 2008.02 - 2010.06
Diploma of Higher Education - Training and Development
Hong Kong Institute of Vocational Education
Hong Kong 2006.09 - 2007.06
Diploma - Business Promotion and Event Management
Hong Kong Institute of Vocational Education
Hong Kong 2004.09 - 2006.06
Skills
- Microsoft office
- Back office operations
- Task coordination
- Remote work competency
- File management experience
- Customer Service
Languages
Chinese (Cantonese)
Native
Chinese (Mandarin)
Fluent
English
Advanced
Timeline
Immigraion Assistant
Hong Kong Government Immigration Department
2017.03 - 2025.03
Public housing officer
Hong Kong Government Housing Department
2016.03 - 2017.03
Immigration Assistant
Hong Kong Government Immigration Department
2011.07 - 2016.02
Bachelor of Business - Human Resource Management
Swinburne University of Technology
2008.02 - 2010.06
Diploma of Higher Education - Training and Development
Hong Kong Institute of Vocational Education
2006.09 - 2007.06
Diploma - Business Promotion and Event Management
Hong Kong Institute of Vocational Education
2004.09 - 2006.06