Chi Yeung CHUNG
Sheffield,Yorkshire
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work history
Immigraion Assistant
Hong Kong Government Immigration Department
Hong Kong, Hong Kong
03.2017 - 03.2025
- Executed daily responsibilities with precision to uphold operational efficiency.
- Adapted to flexible working hours, including nights, weekends, and bank holidays.
- Managed passport control procedures, ensuring compliance with regulations.
- Conducted escorting duties to facilitate secure removals of individuals.
- Addressed enquiries from visitors promptly to enhance service delivery.
Public housing officer
Hong Kong Government Housing Department
Hong Kong, Hong Kong
03.2016 - 03.2017
- Collected rents promptly, ensuring consistent revenue flow for public housing projects.
- Liaised effectively with local authorities to address public housing matters comprehensively.
- Fostered a sense of community by initiating social programs.
- Assessed and evaluated potential tenants' eligibility efficiently, streamlining the application process.
- Developed comprehensive reports on property conditions to facilitate necessary improvements.
- Provided timely assistance to tenants facing eviction issues, preventing homelessness.
- Coordinated with social service agencies for the welfare of residents.
Immigration Assistant
Hong Kong Government Immigration Department
Hong Kong
07.2011 - 02.2016
- Executed daily responsibilities with precision to uphold operational efficiency.
- Adapted to flexible working hours, including nights, weekends, and bank holidays.
- Managed passport control procedures, ensuring compliance with regulations.
- Conducted escorting duties to facilitate secure removals of individuals.
- Addressed enquiries from visitors promptly to enhance service delivery.
Education
Bachelor of Business - Human Resource Management
Swinburne University of Technology
Melbourne, Australia 02.2008 - 06.2010
Diploma of Higher Education - Training and Development
Hong Kong Institute of Vocational Education
Hong Kong 09.2006 - 06.2007
Diploma - Business Promotion and Event Management
Hong Kong Institute of Vocational Education
Hong Kong 09.2004 - 06.2006
Skills
- Microsoft office
- Back office operations
- Task coordination
- Remote work competency
- File management experience
- Customer Service
Languages
Chinese (Cantonese)
Native
Chinese (Mandarin)
Fluent
English
Advanced
Timeline
Immigraion Assistant
Hong Kong Government Immigration Department
03.2017 - 03.2025
Public housing officer
Hong Kong Government Housing Department
03.2016 - 03.2017
Immigration Assistant
Hong Kong Government Immigration Department
07.2011 - 02.2016
Bachelor of Business - Human Resource Management
Swinburne University of Technology
02.2008 - 06.2010
Diploma of Higher Education - Training and Development
Hong Kong Institute of Vocational Education
09.2006 - 06.2007
Diploma - Business Promotion and Event Management
Hong Kong Institute of Vocational Education
09.2004 - 06.2006