Summary
Overview
Work history
Education
Languages
Timeline
Generic

CHIU MAN,Miu NGAN

Manchester,United Kingdom

Summary

I have several years of experience as a private piano teacher, where I developed strong skills in guiding students of different ages, creating engaging lesson plans, and encouraging their confidence through music. In addition, I have worked as a Midday Supervisor and volunteered at a primary school in the UK. These roles allowed me to gain valuable insight into the school environment and build trusting relationships with children.

Prior to moving to the UK, I worked in customer service roles in Hong Kong for over five years. This background equipped me with excellent communication, problem-solving, and interpersonal skills, which I continue to apply in educational and community settings.


I am confident that my combined experience in education and customer service makes me a well-rounded candidate who can bring patience, professionalism, and dedication to the role. I would welcome the opportunity to discuss how my skills and background align with the needs of the team.

Overview

13
13
years of professional experience
3
3
years of post-secondary education

Work history

Private Piano Teacher

Miss Miu Piano
Manchester
08.2021 - Current

* Fostered creativity by encouraging improvisation and composition in lessons.

* Prepared students for various music exams, boosting their confidence and performance skills.

* Provided constructive feedback after each lesson, leading to consistent improvement in students' performances.

* Taught music theory as part of piano instruction deepening students' understanding of musical structures.

* Achieved 100% pass ratings on students taking piano exams through focused, dedicated teaching.

Volunteering Leader

SGI-UK
London
07.2021 - Current

* Designed promotional materials for volunteer recruitment campaigns, expanding team capacity.
* Led team meetings and training sessions to motivate volunteers.
* Provided emotional support and companionship to elderly residents through regular visits and social activities.

Midday Supervisor

Trafford Council (Highfield Primary School)
Manchester
12.2022 - 07.2023

*Assisted in serving meals, enhancing food distribution efficiency.

*Inspected school premises for potential hazards to minimise risk.

*Enforced school policies and rules consistently, encouraging discipline among students.

*Managed behavioural issues for a peaceful and enjoyable lunchtime experience.

Cosmetics Factory Worker

Proman Supply Chain Limited
Manchester
10.2021 - 11.2022

* Maintained a high level of cleanliness in production areas to meet hygiene regulations specific to the cosmetics industry.
* Packaged finished cosmetic products, ensuring they were ready for distribution in alignment with brand standards.

Business Development Supervisor

Melaleuca of Asia Ltd. Co.
, Hong Kong
06.2015 - 08.2019

* Prepared reports and presentations detailing business development activities and outlining new initiatives.
* Augmented sales value by upselling and cross-selling new products and services to existing customers.
* Created short-term and long-term goals for business team to achieve objectives.
* Created effective marketing, sales and promotional initiatives to drive revenue.

Boutique Supervisor

Shanghai Tang Hong Kong Ltd.
, Hong Kong
03.2012 - 01.2015

* Established strong relationships with high-value customers through personalised service and exclusive offers.
* Handled customer complaints with empathy and efficiency, resolving issues to maintain high levels of customer satisfaction.

* Supervised sales assistants in merchandising goods, processing payments and resolving product-related issues to maintain store

Education

NVQ Level 2 - Level 2 Teaching Assistant Diploma

New Skills Academy
Manchester
09.2022 - 09.2023

NVQ Level 1 - SEND Diploma

New Skills Academy
Machen, Caerphilly County Borough
09.2022 - 09.2023

NVQ Level 3 - Certificate in Playgroup Tutor Training

First Footprint
Hong Kong
09.2019 - 09.2020

NVQ Level 3 - Piano Diploma

The Royal School of Music
London

Certificate of Higher Education - Associate Foundation Course

Hong Kong Baptist University
Hong Kong

GCSEs -

Christian Alliance College
Hong Kong

Languages

English
Intermediate
Chinese (Cantonese)
Native
Chinese (Mandarin)
Native

Timeline

Midday Supervisor

Trafford Council (Highfield Primary School)
12.2022 - 07.2023

NVQ Level 2 - Level 2 Teaching Assistant Diploma

New Skills Academy
09.2022 - 09.2023

NVQ Level 1 - SEND Diploma

New Skills Academy
09.2022 - 09.2023

Cosmetics Factory Worker

Proman Supply Chain Limited
10.2021 - 11.2022

Private Piano Teacher

Miss Miu Piano
08.2021 - Current

Volunteering Leader

SGI-UK
07.2021 - Current

NVQ Level 3 - Certificate in Playgroup Tutor Training

First Footprint
09.2019 - 09.2020

Business Development Supervisor

Melaleuca of Asia Ltd. Co.
06.2015 - 08.2019

Boutique Supervisor

Shanghai Tang Hong Kong Ltd.
03.2012 - 01.2015

NVQ Level 3 - Piano Diploma

The Royal School of Music

Certificate of Higher Education - Associate Foundation Course

Hong Kong Baptist University

GCSEs -

Christian Alliance College
CHIU MAN,Miu NGAN