I have several years of experience as a private piano teacher, where I developed strong skills in guiding students of different ages, creating engaging lesson plans, and encouraging their confidence through music. In addition, I have worked as a Midday Supervisor and volunteered at a primary school in the UK. These roles allowed me to gain valuable insight into the school environment and build trusting relationships with children.
Prior to moving to the UK, I worked in customer service roles in Hong Kong for over five years. This background equipped me with excellent communication, problem-solving, and interpersonal skills, which I continue to apply in educational and community settings.
I am confident that my combined experience in education and customer service makes me a well-rounded candidate who can bring patience, professionalism, and dedication to the role. I would welcome the opportunity to discuss how my skills and background align with the needs of the team.
* Fostered creativity by encouraging improvisation and composition in lessons.
* Prepared students for various music exams, boosting their confidence and performance skills.
* Provided constructive feedback after each lesson, leading to consistent improvement in students' performances.
* Taught music theory as part of piano instruction deepening students' understanding of musical structures.
* Achieved 100% pass ratings on students taking piano exams through focused, dedicated teaching.
* Designed promotional materials for volunteer recruitment campaigns, expanding team capacity.
* Led team meetings and training sessions to motivate volunteers.
* Provided emotional support and companionship to elderly residents through regular visits and social activities.
*Assisted in serving meals, enhancing food distribution efficiency.
*Inspected school premises for potential hazards to minimise risk.
*Enforced school policies and rules consistently, encouraging discipline among students.
*Managed behavioural issues for a peaceful and enjoyable lunchtime experience.
* Maintained a high level of cleanliness in production areas to meet hygiene regulations specific to the cosmetics industry.
* Packaged finished cosmetic products, ensuring they were ready for distribution in alignment with brand standards.
* Prepared reports and presentations detailing business development activities and outlining new initiatives.
* Augmented sales value by upselling and cross-selling new products and services to existing customers.
* Created short-term and long-term goals for business team to achieve objectives.
* Created effective marketing, sales and promotional initiatives to drive revenue.
* Established strong relationships with high-value customers through personalised service and exclusive offers.
* Handled customer complaints with empathy and efficiency, resolving issues to maintain high levels of customer satisfaction.
* Supervised sales assistants in merchandising goods, processing payments and resolving product-related issues to maintain store