Summary
Overview
Work history
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

CHITRA MURALI

COVENTRY,Coventry

Summary

I was a volunteer worker in Palliative care (assisting in personal care and hygiene, bathing and toileting, medication, psychological help). I am a person with empathy, patience, adaptable and reliable, friendly. I am a good listener and talkative too . Dependable and friendly team player, committed to providing support and guidance to enhance well-being. Works hard with compassion and empathy to engage people from diverse backgrounds. Demonstrates sensitivity, confidentiality and respect towards service user's needs.

Overview

13
13
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Assistant Administrator

SAMA TRAVELS
ERNAKULAM, INDIA
  • Facilitated office activities and functions to maintain compliance with company policies.
  • Kept workstation tidy to support cleanliness and quality standards.
  • Prepared presentations and documents to use during events and conferences.
  • Organised seminars, booked conference rooms and sent information to designated guests to manage event logistics.
  • Scheduled meetings and appointments for staff to discuss updates and developments.
  • Developed systematic filing system to store and organise important records.
  • Answered queries and issues and transferred calls to designated recipients to streamline communications.
  • Updated company roster to maintain accurate records.
  • Facilitated and tracked communication between employees, departments and stakeholders.

VOLUNTEER WORKER

KANIVU PALLIATIVE CARE
ERNAKULAM, INDIA
03.2010 - 01.2023
  • Worked with compassion and empathy to engage people from diverse backgrounds.
  • Made recommendations to improve services or roles of volunteers where feasible and appropriate.
  • Sought to understand and keep up-to-date knowledge of internal rules and safety regulations of organisation.
  • Provided individualised support and guidance for service users across range of issues to enhance wellbeing.
  • Used clinical and behavioural knowledge to maintain safety during crisis moments.
  • Prepared hot drinks and snacks for service users, offering warm, welcoming environment for duration of stay.
  • Led arts and crafts, board games and creative writing to facilitate safe, positive social interactions.
  • Developed new and innovative ways of working in order to maintain best practice and meet developing needs.
  • Reported dangerous incidents to mitigate further risks to health and safety of staff and service users.
  • Assisted with running group sessions, encouraging members to actively participate for improved support.
  • Supported staff with administrative needs for photocopying, faxing and filing.

Education

SSLC -

GENERAL EDUCATION DEPARTMENT GOVT OF KERALA

Diploma - office automation Communicative English

Bachelor of Arts - Vocational

MG UNIVERSITY
ERNAKULAM
04.2004 - 03.2007

Master of Business Administration - HUMAN RESOURCES

MG UNIVERSITY
ERNAKULAM
05.2007 - 03.2009

Plus - Commerce

EDUCATION
2004

Skills

  • CORE SKILLS
  • Time Management Skills
  • Passion for helping others
  • Strong Communication Skills
  • Disciplined, adaptable and Flexible
  • Excellent Organizational skill
  • IELTS SCORE: Overall - 7
  • Counselling
  • Community development plans
  • Event coordination
  • Social care
  • Community support
  • Community engagement
  • Administrative support
  • Mail handling
  • Calendar management
  • Project scheduling

Certification

.0 (L - 7.0, R - 7.0, W - 6.5, S - 6.5) NOTE: Unique Reference Number: V4001309607 Date of Issue: 9 May 2022. English Language Level: CEFR level C1 (ECCTIS)

Additional Information

  • 7 years of experience in administration and front office management. OBJECTIVE To obtain a position as a caregiver for elderly individuals, utilizing my passion for helping others and my skills in administration and communication. SUMMARY Dedicated and compassionate person seeking a challenging position in the caregiving field. With a passion for helping others, I am committed to making a positive impact on the lives of those in need. Through my strong communication skills and empathetic nature, I strive to provide high-quality care and support to individuals. Eager to learn and grow, I am open to opportunities for professional development and mentorship. With a strong work ethic and a focus on building meaningful relationships, I am confident in my ability to contribute to a team and make a difference in the lives of those I care for.

Languages

English
Fluent
Hindi
Fluent
Malayalam
Fluent

Timeline

VOLUNTEER WORKER

KANIVU PALLIATIVE CARE
03.2010 - 01.2023

Master of Business Administration - HUMAN RESOURCES

MG UNIVERSITY
05.2007 - 03.2009

Bachelor of Arts - Vocational

MG UNIVERSITY
04.2004 - 03.2007

Assistant Administrator

SAMA TRAVELS

SSLC -

GENERAL EDUCATION DEPARTMENT GOVT OF KERALA

Diploma - office automation Communicative English

Plus - Commerce

EDUCATION
CHITRA MURALI