Chisomebi Obi
London
Summary
Ambitious and proactive Business Management graduate (First Class Honours, Queen Mary University of London) with over three years of versatile experience across operations, customer service, sales, and logistics. Proven track record of supporting and managing core business functions in both retail and manufacturing environments — including inventory control, tax preparation, fulfilment, and customer experience. Adept at working directly with senior leadership and becoming an integral part of business operations. Now seeking to apply this strong foundation in a full-time role where I can continue to grow and contribute to business success.
Overview
3
3
years of professional experience
10
10
years of post-secondary education
Work history
Assistant Operations Manager
Evosupermart
London
2021.12 - 2024.12
- Played an integral role in the day-to-day operations of the business, contributing to both front-of-house and back-office functions.
- Supported business owner in financial tasks, including organising receipts and assisting with tax preparation and compliance.
- Maintained visual merchandising standards and ensured shop floor readiness during 10-hour shifts.
- Updated inventory records of 20-30 new items every market day, ensuring stock accuracy.
- Coordinated bi-weekly market supply runs to replenish goods and meet fluctuating customer demand.
- Oversaw fulfilment and dispatch of 5-10 daily orders placed via online and phone channels, ensuring timely delivery.
Sales advisor
The Air Conditioning Company
London
2023.06 - 2023.08
- Advised customers on the hiring and purchasing of air conditioning units, providing tailored recommendations based on individual needs.
- Independently resolved customer complaints and enquiries, ensuring a high level of client satisfaction without the need for managerial escalation.
- Managed incoming calls, efficiently directing inquiries to the appropriate departments and maintaining clear communication.
- Supported warehouse operations as needed, including stock-taking, packing, and sorting hundreds of units to ensure timely dispatch.
Operations Coordinator
Skin and Hair Manufacturing Hub
Welwyn Garden City
2022.01 - 2022.09
- Worked directly with the CEO to manage key aspects of factory operations and product fulfilment.
- Played a central role in daily operations, collaborating closely with the CEO on strategic and logistical activities.
- Oversaw the preparation and packaging of 20-30kg of skincare and hair products per shift, gaining in-depth knowledge of product processing.
- Filled, labelled, and packaged 200+ products per shift, ensuring efficiency and readiness for distribution.
- Set up and operated production equipment, maintaining smooth and timely fulfilment processes.
Warehouse Operative
PMP Recruitment/Amazon
Newcastle
2021.10 - 2021.12
- Selected and sorted orders during overnight shifts, ensuring timely delivery by morning.
- Conducted inventory checks, using digital systems to verify package details and maintain inventory accuracy.
Education
BSc - Business Management
Queen Mary University of London
London 2022.09 - 2025.06
A-Level - Geography, Sociology, Design and Technology
St. James Catholic High School
Barnet 2019.09 - 2021.06
IGCSEs -
Jesuit Memorial College
2013.10 - 2019.07
Skills
- Word
- Excel
- PowerPoint
- Inventory Management Systems
- Problem-solving
- Customer Service
- Time Management
- Team Collaboration
Hobbies and Interests
- Music
- Learning about cultures, e.g Spanish and African cultures, which aids my understanding of people and different ways of connecting and communicating with individuals
Interests
Member of the African Caribbean Society, Queen Mary University of London
Timeline
Sales advisor
The Air Conditioning Company
2023.06 - 2023.08
BSc - Business Management
Queen Mary University of London
2022.09 - 2025.06
Operations Coordinator
Skin and Hair Manufacturing Hub
2022.01 - 2022.09
Assistant Operations Manager
Evosupermart
2021.12 - 2024.12
Warehouse Operative
PMP Recruitment/Amazon
2021.10 - 2021.12
A-Level - Geography, Sociology, Design and Technology
St. James Catholic High School
2019.09 - 2021.06
IGCSEs -
Jesuit Memorial College
2013.10 - 2019.07