Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst
Chisom Oranebo

Chisom Oranebo

Summary

Dedicated professional adept in the realms of Data Analysis and Data Science, with a proven ability to transform raw data into actionable insights and innovative solutions. With a strong foundation in statistical analysis, machine learning, and data manipulation, I am poised to drive impactful decision-making and contribute to organizational growth. Proficient in data collection, cleansing, and interpretation, I excel at uncovering trends, patterns, and correlations to support strategic initiatives. Leveraging programming skills and advanced statistical techniques, I am dedicated to optimizing processes, enhancing business performance, and delivering comprehensive analytical solutions.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Data Analyst (Application Support)

Interswitch Group
10.2020 - Current
  • Produced monthly reports using advanced Excel spreadsheet functions, ensuring clients data insight requests are fulfilled, increasing quality customer experience by 30%.
  • Analyzed data to identify root causes of problems and recommend corrective actions, offering valuable insights for management decisions which facilitated well-informed strategic choices and contributed to a 15% increase in process optimization.
  • Provided technical support for troubleshooting analytics and reporting improving performance of company applications and resulting in a 30% reduction in application-related downtime.
  • Generated standard and custom reports to provide insights into business performance, by leveraging SQL queries, ensuring efficient report delivery, and enhancing data availability for customers via SFTPs which led to a 20% improvement in data accessibility and management.

Data Analyst (Fraud and Dispute)

Interswitch Group
10.2018 - 12.2020
  • Collaborated with business-unit leaders to identify and prioritize a pivotal project aimed at automating the company's dispute resolution process. This initiative resulted in a substantial improvement in response time, achieving a remarkable 40% reduction in the average time required to resolve disputes.
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of transaction disputes for management . These reports provided clear visibility into dispute trends and resolutions, which played a crucial role in driving strategic decisions and process improvements.
  • Identified patterns and trends in large fraudulent transaction data sets and provided actionable insights. These insights significantly contributed to informed management decisions and prevention strategies, leading to a 20% reduction in annual fraud-related losses.

Finance Business Analyst

Chinybelle Hair Company
09.2017 - 10.2018


  • Analyzed open orders, backlog, and sales data to provide sales team with insights.
  • Elevated online product sales by 30% through a targeted approach, closely monitoring social media analytics. The insights gathered translated into effective strategies that enhanced sales figures and drove increased traffic to the company's websites and social media platforms.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Pioneered a data-driven approach to customer base expansion, orchestrating targeted marketing campaigns based on peak periods and referral incentives for loyal customers. This strategy resulted in a remarkable 50% growth in the customer base, enabling better customer management and leading to a substantial reduction in customer churn by 25%.
  • Partnered with business functions to define, determine, analyze, document and communicate cost reduction strategy, which led to a remarkable 40% decrease in company overhead costs. This achievement, facilitated by precise financial record analysis and Excel dashboards, created a substantial financial runway for the company's expansion endeavors

Education

Master of Science - Data Science

University of Salford
Manchester, United Kingdom
07.2023

Bachelor of Science - Agricultural Economics And Extension

University of Benin
Benin City, Nigeria
11.2017

Skills

  • Data Visualization and Reporting: Power BI Dashboards, Microsoft Excel reporting and Dashboards, Tableau Dashboards
  • Data Analysis and Manipulation: MySQL, PostgreSQL, Python and R
  • Machine learning and Deep Learning algorithms: Supervised & Unsupervised Learning, Deep Learning and Neural Networks, CNN, Natural Language Processing (NLP), Logistics regression, XGBoost, KNN, Decision trees, Randomforest,K-Means
  • ML tools/frameworks: Tensorflow, Keras, SciKit Learn, Numpy, Pandas, SciPy
  • Cloud Computing: AWS, Microsoft Azure
  • Big Data Technologies: Big data technologies (Hadoop, Spark, and Hive), ETL (Extract, Transform, Load) development
  • Statistical Analysis: Summary statistics, Hypothesis testing, Linear regression
  • Analytical skills: Research, forecasting, critical thinking, reporting, problem solving
  • CI/CD Pipeline
  • Soft Skills: Communication skill, teamwork, presentation skill, knowledge sharing skill, business continuity skills, risk management, financial analysis, application management, strategizing and customer service

Certification

• Data Analytics by AWS

• Business Analysis

• Project Management

• Google Data Analytics

• Artificial Intelligence Foundations: Machine Learning

Timeline

Data Analyst (Application Support)

Interswitch Group
10.2020 - Current

Data Analyst (Fraud and Dispute)

Interswitch Group
10.2018 - 12.2020

Finance Business Analyst

Chinybelle Hair Company
09.2017 - 10.2018

Master of Science - Data Science

University of Salford

Bachelor of Science - Agricultural Economics And Extension

University of Benin

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Chisom Oranebo