Chisom Anoruo
Birmingham,west midlands
Summary
Dynamic and organised professional with a strong foundation in leadership skills, effective communication, and creative thinking. Demonstrates exceptional attention to detail and proficiency in customer relationship management, ensuring seamless key stakeholder engagement and project coordination. Adept at project planning and risk management, leveraging expertise in the Microsoft Office Suite to drive efficiency. Committed to fostering emotional intelligence within teams to achieve strategic objectives.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Project support officer
Articulate Concepts Ltd
Bury St Edmunds, Suffolk
01.2024 - Current
- Defined project scope, milestones, and task allocation, successfully establishing clear progress plans that resulted in 20% improvement in project completion efficiency.
- Delegated priorities based on staff abilities, optimizing workflow, and increasing operational efficiency by 25%.
- Tracked and communicated project status, timelines, and action items from inception to delivery.
- Designed project presentations and reports for executive teams, leading to 15% improvement in decision-making speed.
- Monitored health and safety measures for guaranteed compliance.
- Determined project schedules and kept projects on track using proactive adjustments to workflow.
Project coordinator
United real estate ventures
Lagos, Nigeria
02.2021 - 08.2023
- Monitored project timelines to avoid delays, ensuring 70% of projects stayed on track.
- Coordinated project tasks, ensuring timely completion.
- Managed communication among project team members, fostering collaboration and reducing miscommunication by 30%.
- Worked closely with Project Manager to define objectives, leading to clear guidelines.
- Responded promptly to client queries, boosting customer satisfaction ratings by 15%.
- Established effective working relationships with stakeholders for smooth project progression.
- Conducted thorough quality checks on deliverables, reducing errors by 35% before submission.
- Maintained organized filing system for all project documents, improving accessibility and retrieval time by 40%.
Education
MSc - Project management
Birmingham City University
Birmingham 09.2023 - 09.2024
Bachelor of Business Administration - Business Administration
University of Capecoast
Ghana 01.2013 - 12.2017
Skills
- Effective communication
- Attention to Detail
- Microsoft Office Suite
- Emotional intelligence
- Key stakeholder engagement
- Financial Administration
- Project and Financial Reporting
- Budget/Risk Management
- Project Documentation
- Project Planning/Support
Affiliations
- Jogging, Learning,
- Volunteering
Timeline
Project support officer
Articulate Concepts Ltd
01.2024 - Current
MSc - Project management
Birmingham City University
09.2023 - 09.2024
Project coordinator
United real estate ventures
02.2021 - 08.2023
Bachelor of Business Administration - Business Administration
University of Capecoast
01.2013 - 12.2017
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