CHIRAG VITTHALBHAI PARMAR
Harrow
Summary
Customer-focused professional with experience in retail sales, product demonstrations, customer service, consumer finance, and CRM operations. Strong ability to identify customer needs, explain products clearly, and support sales targets in fast-paced environments. Known for reliable performance, clear communication, teamwork, and attention to detail.
Overview
3
3
years of professional experience
Work History
Brand Promoter
DJI
09.2025 - 07.2026
- Pursued sales targets by leveraging product knowledge and fostering customer engagement.
- Guided customers in product selection and facilitated informed purchase decisions.
- Demonstrated DJI products and articulated product features to enhance customer understanding.
- Thakral Innovations Pvt. Ltd. | Croma
Demo Expert
Dyson
04.2025 - 09.2025
- Delivered live product demonstrations, addressing customer questions to enhance understanding and engagement.
- Supported customers throughout sales process, effectively contributing to achievement of assigned sales targets.
- Maintained professional, customer-focused approach in fast-paced retail environment, ensuring customer satisfaction.
- Multiplier Brand Solutions Pvt. Ltd. | Croma
Business Facilitator (Consumer Finance)
ICICI Bank Finance
12.2024 - 04.2025
- Guided customers through EMI and consumer finance options to enhance understanding and facilitate informed decisions.
- Streamlined loan documentation and customer application processes to improve efficiency and customer experience.
- Contributed to retail sales objectives through effective customer support.
- Delivered customer service at Croma location, addressing inquiries and resolving issues to ensure customer satisfaction.
Computer Operator
Shree Satyam Enterprise
11.2023 - 07.2024
- Managed day-to-day computer-based operations, prioritising accuracy to enhance service delivery.
- Maintained accurate customer records and performed data entry to support operational efficiency.
- Delivered customer support for credit card inquiries, ensuring timely resolution of issues.
Renewal Retention Officer
Start Health Insurance Pvt. Ltd.
07.2023 - 11.2023
- Managed customer renewals using Zoho CRM to enhance retention efforts.
- Maintained customer data and coordinated follow-ups on renewal requirements.
- Supported customer retention initiatives and streamlined service operations.
- Developed strategies for Golden Enterprise's market expansion
Education
ITI
09-2019
Bachelor of Arts
HNGU-Hemchandracharya North Gujarat University
Patan01-2022
Skills
- Customer service and support
- Product demonstrations
- Consumer finance and EMI support
- Documentation management
- Communication and teamwork
- Retail sales and support
- CRM proficiency – Zoho CRM
- Microsoft Office and data entry
- Sales target achievement
- Attention to detail
Timeline
Brand Promoter
DJI
09.2025 - 07.2026
Demo Expert
Dyson
04.2025 - 09.2025
Business Facilitator (Consumer Finance)
ICICI Bank Finance
12.2024 - 04.2025
Computer Operator
Shree Satyam Enterprise
11.2023 - 07.2024
Renewal Retention Officer
Start Health Insurance Pvt. Ltd.
07.2023 - 11.2023
ITI
Bachelor of Arts
HNGU-Hemchandracharya North Gujarat University