Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chirag Manik

Lon,Middlesex

Summary

Dynamic professional with a robust skill set in marketing automation tools, inventory control proficiency, and resource allocation optimisation. Demonstrates expertise in tactical selling techniques, multicultural sensitivity, and crisis response, complemented by a strong capability in risk assessment and business intelligence tools. Adept at sales forecasting, supply chain understanding, and territory expansion planning, with a proven track record in digital marketing campaigns and pricing strategy formulation. Excels in sales funnel creation, product positioning, and familiarity with ERP systems and CRM platforms. Committed to strategic business planning and data-driven decision-making, with effective time management and team leadership skills. Career goals include leveraging technical product knowledge and territory management to drive health and safety compliance and retail marketing success.

Results-driven Area Sales and Operations Manager with knack for streamlining processes and boosting team performance. Known for driving revenue growth by leading high-performing teams and implementing strategic initiatives. Achieved significant improvements in customer satisfaction and operational efficiency across multiple regions.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Hard-working Area manager with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Customer-oriented Area Manager with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work History

Area sales and operations manager

Subway
London
03.2022 - Current
  • Oversaw compliance with company policies and procedures within the team.
  • Negotiated contracts with potential clients, securing profitable deals.
  • Maintained thorough knowledge of competitive products for strategic planning purposes.
  • Improved customer satisfaction by conducting regular product demonstrations and trainings.
  • Coordinated sales operations to ensure smooth workflow and efficiency.
  • Provided comprehensive reports on market trends, helping inform business decisions.
  • Conducted performance evaluations, leading to staff development and growth.
  • Implemented effective sales strategies, contributing to revenue growth.
  • Streamlined operational processes to enhance overall productivity.
  • Managed all aspects of inventory for optimisation of stock levels.
  • Retained existing customers and substantially grew customer base, product line and sales volume.
  • Analysed sales reports to identify trends and update strategies.
  • Oversaw planning and execution of targeted sales and marketing strategies.
  • Managed team of 28 staff, driving performance with motivational strategies to exceed sales targets.
  • Trained new hires in sales techniques for improved performance results.
  • Travelled extensively across the region to understand market dynamics better.
  • Organised special sales at specific times to drive customer engagement and move high volumes of products.
  • Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
  • Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities.
  • Coordinated and managed paid marketing campaigns on different platforms, carefully overseeing results to deliver maximum ROI.

Store manager

Subway
London, Richmond
12.2020 - 03.2022
  • Managed staff rosters, ensuring adequate coverage during peak times.
  • Oversaw visual merchandising efforts that enhanced overall store appearance.
  • Negotiated contracts with suppliers for cost-effective procurement of merchandise.
  • Developed a team-oriented environment by implementing effective leadership strategies.
  • Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
  • Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
  • Maintained an organised stock room for easy accessibility of goods.
  • Streamlined operations to maximise efficiency and minimise waste.
  • Resolved customer complaints effectively, protecting the store's image and consumer relationships.
  • Upheld health and safety regulations within the premises to ensure a safe shopping environment.
  • Coordinated holiday promotions successfully whilst managing regular duties simultaneously.
  • Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
  • Handled cash transactions accurately, minimising financial discrepancies at the till.
  • Facilitated smooth checkouts by maintaining efficient till operations.
  • Monitored inventory levels consistently to avoid stock shortages or overages.
  • Coached underperforming employees improving their job performance significantly.
  • Implemented promotional displays to increase product visibility and sales.
  • Oversaw business staffing and training, building successful, customer-focused team.
  • Kept business in compliance with internal controls, industry regulations and health and safety requirements.
  • Maintained detailed and current records of inventory, personnel activities and business finances.
  • Established clear budgets with sound controls to keep business operating with optimum finances.
  • Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.

Education

Master of Business Administration -

University of East London
London
09.2020 - 09.2022

Bachelor of Business Administration -

University of Sunderland
Sunderland
02.2007 - 09.2010

Skills

  • Marketing automation tools
  • Inventory control proficiency
  • Resource allocation optimisation
  • Tactical selling techniques
  • Multicultural sensitivity and awareness
  • Crisis and incident response
  • Risk assessment capability
  • Business intelligence tools
  • Sales forecasting software
  • Supply chain understanding
  • Territory expansion planning
  • Digital marketing campaigns
  • Pricing strategy formulation
  • Sales funnel creation
  • Product positioning expertise
  • Familiarity with erp systems
  • Knowledge of crm platforms
  • Change implementation
  • Strategic business planning
  • Data-driven decision-making
  • Effective time management
  • Inventory control systems
  • Team leadership and motivation
  • Supply chain operations
  • Profit and loss management
  • Technical product knowledge
  • Territory management
  • Health and Safety Compliance
  • Retail marketing
  • Customer Service
  • Product knowledge
  • Public speaking
  • Relationship Management
  • Inventory control
  • Inventory management
  • Quality Assurance
  • Risk Management
  • Customer service excellence
  • Sales goal attainment

Timeline

Area sales and operations manager

Subway
03.2022 - Current

Store manager

Subway
12.2020 - 03.2022

Master of Business Administration -

University of East London
09.2020 - 09.2022

Bachelor of Business Administration -

University of Sunderland
02.2007 - 09.2010
Chirag Manik