Summary
Overview
Work History
Education
Skills
Certification
Languages
Custom
Timeline
Generic

Chirag Galande

Oxford,United Kingdom

Summary

Dedicated professional with expertise in communication, customer service, and EXIM documentation. Demonstrates strong problem-solving abilities and a thorough understanding of customs compliance. Possesses extensive knowledge of sea and air freight operations, ensuring efficient logistics management. Committed to leveraging skills to enhance operational efficiency and support organizational goals.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Customer Service Executive

Global Shipping and Logistics Solution
Navi Mumbai, India
03.2023 - 08.2023

Outline:

  • Responsible for booking and overseeing import operations for clients in India for cargo arriving from Europe and Asia, ensuring that shipments are executed smoothly and on time.
  • Oversee daily correspondence with shipping lines to monitor shipments, address problems, and optimise freight movements.
  • Coordinate with clients to guarantee that shipments are processed seamlessly, that they adhere to international trade regulations, and that they are properly documented.
  • Provide clients with regular updates on shipment status, addressing inquiries and concerns proactively.
  • Ensure the efficiency, accuracy, and adherence to deadlines of shipment operations from dispatch to final delivery.
  • Driven to meet performance targets and achieve operational objectives by enhancing service standards and optimising workflow.

Sales Executive

AMI GLOBAL LOGISTICS PVT LTD
Mumbai, India
06.2022 - 03.2023
  • Responsible for managing and developing export operations, specializing in cargo shipments to Africa.
  • Build and maintain strong relationships with clients to understand their logistics needs and provide tailored shipping solutions.
  • Negotiate contracts, pricing, and freight terms to optimize cost efficiency and maximize profitability.
  • Coordinate with shipping lines, freight forwarders, and customs brokers to ensure smooth cargo movement.
  • Monitor shipments and provide clients with real-time updates on cargo status and potential issues.
  • Identify new business opportunities, expand the customer base, and achieve sales targets.
  • Ensure compliance with international trade regulations and company policie

Intern

Concept Ventures
Mumbai
11.2020 - 11.2021

Education

Bachelor of Business Administration - International Business

D.Y.Patil University School of Management
10.2019 - 05.2022

Msc - International Business and Supply Chain Managment

Oxford Brookes University
09.2023 - 09.2024

Skills

  • Communication skills
  • Customer Service
  • EXIM documentation
  • Problem Solving
  • Customs compliance
  • Sea and Air freight Knowledge

Certification

  • MBA in Box: Business Lessons from a CEO
  • Microsoft Excel: 40 Exercises for beginners.
  • Fundamentals of Digital Marketing
  • Business Analytics

Languages

Marathi
English
Hindi

Custom

  • Pankaj Shukla, Export Manager, AMI GLOBAL LOGISTICS PVT LTD, Pankaj@amilogistics.com, +91 9769528656
  • Prafulla Pawar, Deputy Manager Customer Service, AMI GLOBAL LOGISTICS PVT LTD, Prafulla@amilogistics.com, +91 8879004989

Timeline

Msc - International Business and Supply Chain Managment

Oxford Brookes University
09.2023 - 09.2024

Customer Service Executive

Global Shipping and Logistics Solution
03.2023 - 08.2023

Sales Executive

AMI GLOBAL LOGISTICS PVT LTD
06.2022 - 03.2023

Intern

Concept Ventures
11.2020 - 11.2021

Bachelor of Business Administration - International Business

D.Y.Patil University School of Management
10.2019 - 05.2022
Chirag Galande