CHINENYE OZOUDEH
London
Summary
Compassionate Care Assistant with comprehensive background with elderly patients in care home settings. Observes and reports on patient status, cleans and organizes living quarters and provides companionship. Demonstrated knowledge of vital sign reading and proper aseptic and infection control policies.
Overview
15
15
years of professional experience
8
8
years of post-secondary education
Work History
Care Assistant
Golden Age Care Home
Lagos, Nigeria
01.2023 - 08.2023
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
- Minimised care continuity issues by keeping thorough, accurate records.
- Submitted reports to manager regarding status of client.
HR Manager
Phillips Outsourcing (to Huawei Tech. Co Nig Ltd)
Lagos, Nigeria
02.2020 - 12.2022
- Updated HR policies and documentation in line with legislative developments ensure compliance.
- Planned, organised and managed recruitment, selection processes and onboarded 300+ new employees consistently meeting budget targets and recruitment goals.
- Automated and managed performance appraisal systems and policies.
- Oversaw exit interviews and off-boarding process for resigned and terminated employees.
- Advised top management on appropriate employee corrective actions.
- Addressed employee conflicts, following corporate procedures for timely resolution.
- Communicated and enforced HR policies to team members, cultivating compliant and satisfied workforce.
- Collaborated with entire human resource department to discuss new ways to recruit top talent.
- Held company-wide town hall meetings to convey updates.
- Used staff survey findings to implement enhanced working conditions and practices.
- Created succession plans and promotion paths for staff.
- Subcontractor performance and task management;
- Coordinated office events;
- Cost allocation and settlement
- Maintained employee pay and benefits across multiple locations and reduced financial discrepancies through expert programme management.
HR Assistant
RGS Worldwide Ltd(outsourced to Huawei Tech. Nig)
Lagos, Nigeria
03.2018 - 01.2020
- Helped manage and run RNOC's human resources;
- Helped with PO management;
- Helped with training and functionality improvement;
- Helped with office administration and maintenance;
- Responsible for account applications (proxy, remote access, and external mail privilege)
- Helped in overseeing all recruiting and orientation procedures for new employee;
- Booked and organised meeting spaces;
- Kept the HR database current;
- Was in charge of maintaining the Tools Automation Team's roster of members;
- Daily report of the Armoury Ticket;
- Review of the MTN Nig. weekly governance minutes of meeting and the daily network performance (Internal Morning) minutes of meeting.
- Tracked and accumulated updates on pending actions on resources;
- Helped to find available meeting spaces.
- Responsible for Asset Management;
Head, Admin & Personnel
Malpha Limited
Lagos, Nigeria
05.2011 - 12.2016
- Ordered office supplies and researched new deals and suppliers.
- Called maintenance team to perform repairs and inspections on office equipment.
- Screened phone calls and routed callers to appropriate parties.
- Acted as main contact for internal and external clients.
- Kept and maintained accurate filing system for preservation of office information.
- Typed and proofread documents produced by other staff members.
- Provided printing, photocopying scanning support to colleagues.
NYSC
Best Child Academy Iyamoye
Ijumu, kogi, Nigeria
08.2008 - 08.2009
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
Education
Master of Arts - Human Resources Management(Work Psycology)
University of Hertfordshire
Hertfordshire, United Kingdom 09.2023 -
Bachelor of Science - Industrial Chemistry
Enugu State University of Science and Technology
Enugu, Nigeria 04.2003 - 12.2007
GCSEs -
St. Cyprain's Special Science School, Nsukka
Enugu, Nigeria 09.2000 - 07.2003
Skills
- Care management
- Activities of Daily Living
- Reading
- Skipping
- Swimming
Languages
English
Fluent
Timeline
Master of Arts - Human Resources Management(Work Psycology)
University of Hertfordshire
09.2023 -
Care Assistant
Golden Age Care Home
01.2023 - 08.2023
HR Manager
Phillips Outsourcing (to Huawei Tech. Co Nig Ltd)
02.2020 - 12.2022
HR Assistant
RGS Worldwide Ltd(outsourced to Huawei Tech. Nig)
03.2018 - 01.2020
Head, Admin & Personnel
Malpha Limited
05.2011 - 12.2016
NYSC
Best Child Academy Iyamoye
08.2008 - 08.2009
Bachelor of Science - Industrial Chemistry
Enugu State University of Science and Technology
04.2003 - 12.2007
GCSEs -
St. Cyprain's Special Science School, Nsukka
09.2000 - 07.2003
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