

Detail-oriented public service professional with experience working in highly regulated environments. Demonstrates strong capability in policy adherence, safeguarding, accurate record-keeping, and risk assessment. Proven ability to handle sensitive information confidentially, follow structured procedures, and support service delivery in compliance-driven organisations. Experienced in working collaboratively with multidisciplinary teams while maintaining high standards of professionalism, accountability, and public service values.
Maintained accurate, confidential records in line with organisational policies and data protection requirements
Applied safeguarding frameworks consistently, identifying and escalating concerns appropriately
Conducted routine risk assessments to identify hazards and support safe service delivery
Followed structured procedures and guidelines to ensure compliance with regulatory standards
Communicated effectively with service users and professionals to support coordinated outcomes
Demonstrated professionalism, discretion, and accountability in all interactions
Supported service delivery within a highly regulated institutional setting
Ensured compliance with established policies, procedures, and governance requirements
Documented actions and outcomes clearly and accurately to support audits and reviews
Worked collaboratively with multidisciplinary teams to support operational objectives
Applied information governance principles when handling sensitive personal data
Responded effectively to incidents by following escalation and reporting procedures
Policy and procedure compliance
Public sector governance awareness
Accurate documentation and record keeping
Information governance and confidentiality (GDPR principles)
Risk assessment and escalation
Safeguarding and duty of care
Case support and administrative processes
Health, safety, and regulatory compliance
Time management and prioritisation