CHINEDU EZE
EASTBOURNE
Summary
A detail-oriented and proactive professional with a proven track record in operational leadership, audit management, and compliance within a regulated healthcare environment. Possesses strong expertise in implementing quality standards, conducting internal audits, and ensuring adherence to CQC and other UK regulatory frameworks. Recently enhanced skillset with formal qualifications in Modern Project Leadership and Healthcare Data Compliance, seeking to leverage this experience in a challenging Quality and Compliance Manager role.
Overview
11
11
years of professional experience
Work history
Team leader
focus home care limited
05.2024 - Current
- Monitored daily operations, achieving significant reductions in operational costs.
- Implemented new methods to enhance team efficiency and productivity.
- Conducted various internal audits, ensuring organisational integrity.
- Ensured compliance with company Code of Conduct and regulatory standards.
- Developed conflict-free staff schedules, adhering to UK labour laws and certifications.
- Fostered a culture of trust and open communication within the team.
- Conducted regular performance reviews to identify improvement areas for team members.
- Provided leadership and direction, supervising activities to maximise efficiency.
Support worker
focus home care
06.2023 - 04.2024
- Facilitated social engagement for clients by providing companionship during outings.
- Developed and implemented comprehensive care plans in collaboration with service users and healthcare professionals.
- Maintained accurate records while adhering to strict administrative and financial protocols.
- Safeguarded service users' rights, ensuring compliance with data protection regulations.
Support worker
bykare solutions limited
02.2022 - 06.2023
- Assisted with mobility issues enabling easier movement around home.
- Facilitated community involvement opportunities to encourage social integration.
- Administered medication as scheduled, promoting optimal health outcomes.
- Enhanced patient wellbeing by providing emotional support and companionship.
- Contributed feedback on patient progress for personalised care plan adjustments.
- Promoted physical activity through exercise assistance improving client's health condition.
- Participated in regular team meetings to enhance quality of care.
Field coordinator
planet drilling company limited
08.2014 - 09.2021
- Ensured project success with regular communication among team members.
- Promoted and ensured the implementation of client HSE procedures and set rules, conducting regular field inspections to assess compliance.
- Assessed and reported on contractor compliance with contract Occupational Health, Safety, and Environmental requirements.
- Prepared end-of-project reports and tracked key performance indicators to drive performance improvement and ensure client satisfaction.
Education
coursera
coursera
Coursera
Master of Science - Environmental Management (with advanced practice)
Teesside University
MiddlesbroughCoursera
Udemy
Bachelor of Science - Geology
University of Port Harcourt, Nigeria
Skills
- Quality Assurance & Control
- Productivity improvement strategy
- Regulatory Compliance (CQC)
- Internal Auditing (Financial, Operational, Compliance
- Risk Management & Mitigation
- Policy Development & Implementation
- Healthcare Data Security & Privacy
- Health, Safety & Environmental (HSE) Management
- Stakeholder Liaison & Management
- Agile Project Leadership
- Generative AI Applications
Timeline
Team leader
focus home care limited
05.2024 - Current
Support worker
focus home care
06.2023 - 04.2024
Support worker
bykare solutions limited
02.2022 - 06.2023
Field coordinator
planet drilling company limited
08.2014 - 09.2021
coursera
coursera
Coursera
Master of Science - Environmental Management (with advanced practice)
Teesside University
Coursera
Udemy
Bachelor of Science - Geology
University of Port Harcourt, Nigeria