Chinaenye Nlemedim Ogbonna
Birmingham
Summary
Penultimate year law student who is passionate about Human Resources and Law. Multilingual, with good cultural competency, native fluency in Spanish, high Valenciano proficiency and conversational Igbo proficiency. Competent with Microsoft Office (Word, Excel and PowerPoint) and has administrative and data processing skills. Proven capacity to confidently interact with people from a variety of backgrounds while successfully coordinating multiple priorities.
Overview
8
8
years of professional experience
Work history
Church Member Relations
Church Organisation
Birmingham, West Midlands
2023.02 - Current
- Facilitated weekly Bible study groups for adults and youth, deepening understanding of Christian teachings.
- Developed strong relationships with church members through regular pastoral visits.
- Organized social activities to enhance community engagement among church members.
Church Records Coordinator
Church Organisation
Birmingham, West Midlands
2023.01 - Current
- Streamlined forecasting accuracy by maintaining clean, up-to-date datasets.
- Monitored database performance to identify and address improvement areas.
- Collected and analysed data, delivering actionable recommendations for performance enhancement.
- Adapted presentation style to suit diverse target audiences, ensuring content relevancy.
Crew Member
McDonald's
Manchester
2021.11 - 2022.07
- Company Overview: An empathetic crew member with a strong background in providing exceptional customer service in the fast-paced environment of McDonald's.
- Demonstrated expertise in maintaining high levels of hygiene, proficiently handling payment transactions and quickly adapting to transactions, and quickly adapting to new technologies and equipment.
- Commitment to ensuring customer satisfaction.
- An empathetic crew member with a strong background in providing exceptional customer service in the fast-paced environment of McDonald's.
Customer Assistant
Etihad Stadium
Manchester, UK
2021.08 - 2021.10
- Company Overview: Professional with experience working at Etihad Stadium, adept at thriving in a fast-paced environment, managing over 100 customers per day.
- Cultivated patient demeanour in response to frequent changes and challenging interactions with diverse individuals.
- Demonstrated ability to comprehend different accents when taking orders manually on paper quickly.
Language Ambassador
Manchester Communication Academy
Manchester, UK
2017.11 - 2020.06
- Company Overview: Demonstrated unwavering commitment as a Language Ambassador, serving as a pivotal link between international students and the local community.
- Proficiently translated course materials prior to lessons, guaranteeing effective comprehension and academic success.
- Cultivated regular and meaningful communication channels with international students, acting as a reliable source of guidance, support, and friendship throughout their educational journeys.
- Showcased an acute understanding of cultural nuances and customs, fostering a welcoming atmosphere conducive to the integration of students from diverse backgrounds.
- Capitalized on my familiarity with Italian, French, Portuguese to establish rapport and foster relatability, thereby enhancing mutual understanding and connectivity.
- Demonstrated unwavering commitment as a Language Ambassador, serving as a pivotal link between international students and the local community.
Education
LLB - Law with optional placement year
Aston University
2022.09 -
A Level - Spanish, Law Sociology
Pendleton Sixth Form College
Manchester 2020.09 - 2022.06
GCSEs - Grades A-C Math (4), English (5), Science (5), Spanish (9)
Manchester Communication Academy
Manchester 2017.09 - 2020.05
Skills
- Confident in using Microsoft Office: Excel, Word and PowerPoint
- Multilingual proficiency: Native Spanish, high proficiency in Valenciano and native conversational Igbo
- Cultural Competency: Experienced in engaging with diverse communities and understanding different cultural perspectives
- Multitasking: Ability to multitask and manage tasks simultaneously
Additional Information
- Winner of trophies in a variety of singing competitions, including a third-place finish. Additionally, I've been a member of a Spanish choir for three years consecutive with the opportunity of performing in numerous festivals and winning first place in a Spanish choir competition in 2016 which required a lot of discipline and concentration.
- Effectively managed a small crochet business. This venture demanded proficient time management, as well as high level of concentration. It entailed working diligently and swiftly to ensure timely delivery of products to clients. Moreover, I undertook the responsibility of budgeting and ensuring profitability from the business.
References
References available upon request.
Timeline
Church Member Relations
Church Organisation
2023.02 - Current
Church Records Coordinator
Church Organisation
2023.01 - Current
LLB - Law with optional placement year
Aston University
2022.09 -
Crew Member
McDonald's
2021.11 - 2022.07
Customer Assistant
Etihad Stadium
2021.08 - 2021.10
A Level - Spanish, Law Sociology
Pendleton Sixth Form College
2020.09 - 2022.06
Language Ambassador
Manchester Communication Academy
2017.11 - 2020.06
GCSEs - Grades A-C Math (4), English (5), Science (5), Spanish (9)
Manchester Communication Academy
2017.09 - 2020.05