Chima Amaluzor
London
Summary
Motivated and dedicated individual with a strong interest in real estate, eager to apply exceptional communication, problem-solving, and organisational skills to assist clients. Although new to the industry, I bring a background in Housing and a passion for helping others make informed decisions. Known for my attention to detail, strong work ethic, and commitment to providing outstanding customer service. Ready to leverage my adaptability, willingness to learn, and drive to succeed to build a successful career in real estate.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work History
Train Driver
Southeastern Railway
London
08.2020 - Current
- Maintained meticulous focus and situational awareness of conditions on train networks to ensure smooth train operations and minimise errors.
- Reported defects to engineers and management immediately to minimise delays.
- Safely operated trains from stations and depots to specified destinations according to strict timetables.
- Communicated with Signallers to provide and receive updated information regarding schedule changes and route interruptions.
- Made clear, concise announcements to passengers and on-board staff, providing detailed updates of delays and route changes.
- Exchanged information and updates with other drivers, station guards and security to maintain cohesive services.
- Implemented safe environment and adherence to guidelines of company safety policies and procedures..
Security Guard
G4S Security
London, United Kingdom
05.2017 - 04.2020
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring CCTV cameras.
- Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Remained focused and vigilant during long periods of sitting, walking and standing for dependable security services.
- Responded to alarms and investigated disturbances, contacting local law enforcement personnel in escalating situations.
- Established effective access control systems, logging staff and visitor movement for accurate site records.
- Operated scanners to screen guests and belongings.
- Maintained composure and professionalism while screening visitors during high-volume periods.
Neighbourhood Housing Officer
Peabody
London
09.2012 - 08.2016
- Conducted community workshops to promote different programmes and educate public on available services.
- Worked with governing board to turn mandates into real-world policies and advance programme objectives.
- Educated families and community members about domestic violence, including its impact on children.
- Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
- Organised individual referrals to obtain community service, including advocating for needs and resolving roadblocks.
- Referred clients to appropriate team members, community agencies and organisations to meet treatment needs.
- Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
- Conducted home and apartment inspections to identify safety issues and needed repairs.
- Maintained database of housing resources, landlords and management companies.
- Assessed community needs and identified resources for social and community service programs.
- Implemented strategies to increase public awareness of social and community service programs.
Education
Train Driver Level 3 - Train Driver
Institute For Apprenticships & Technical Education
United Kingdom 08.2020 - 09.2022
A-Levels - Housing
Charted Institute of Housing
London02.2014
GCSEs - Maths, English, Science, Music, PE
Ark Walworth Academy
London, ENG 09.1995 - 05.2000
Skills
- CRM software use
- Highly professional
- Target driven
- Excellent customer service
- Outstanding verbal and written communications
- Proficient in Microsoft Office
- Communications
- Problem Solving
- Client Relations
- Multitasking
- Attention to Detail
- Time Management
- Housing Law
- Social Media Knowledge
- Data Analysis
- Adaptability
- Collaborative Spirit
Timeline
Train Driver
Southeastern Railway
08.2020 - Current
Train Driver Level 3 - Train Driver
Institute For Apprenticships & Technical Education
08.2020 - 09.2022
Security Guard
G4S Security
05.2017 - 04.2020
Neighbourhood Housing Officer
Peabody
09.2012 - 08.2016
GCSEs - Maths, English, Science, Music, PE
Ark Walworth Academy
09.1995 - 05.2000
A-Levels - Housing
Charted Institute of Housing
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