Chi Lan Nguyen
London,Tower Hamlets
Summary
Dedicated professional with a strong commitment to customer service excellence and professional development. Proficient in manicure and pedicure techniques, including gel and shellac applications, with a keen understanding of anatomy and sanitation protocols. Skilled in appointment scheduling, time management, and payment processing, ensuring seamless client experiences. Expertise in nail colour styling recommendations for weddings and special events. Career goal: to continue enhancing skills in nail care while maintaining the highest standards of health and safety awareness.
Passionate individual seeks role to build upon skills and knowledge in nail art, care and treatment. Team player with excellent interpersonal skills for positive staff and customer communications. Learns quickly to develop skills required to succeed in busy salon environments.
Friendly and creative Nail Technician with flair for intricate designs and excellent customer service. Skilled in wide range of nail treatments, consistently elevating client satisfaction and loyalty by creating bespoke nail art. Known for maintaining high hygiene standards and contributing to positive salon atmosphere.
Skilled Nail Technician with focus on providing high-quality manicures and pedicures. Able to enhance client satisfaction through creative nail art and thorough knowledge of nail care techniques. Committed to maintaining clean and welcoming salon environment.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Nail technician
Third Space Spa
London, Canary Wharf
08.2023 - 02.2025
- Contributed to team meetings and training sessions to enhance overall service quality at the salon.
- Boosted salon's reputation for creativity with innovative nail design techniques.
- Adhered strictly to hygiene protocols washing hands thoroughly before each procedure.
- Offered personalised consultations for clients desiring unique nail designs.
- Maintained high standards of cleanliness and sanitation in the salon by adhering to health and safety regulations.
- Enhanced client satisfaction by providing manicure, pedicure, and nail art services tailored to individual preferences.
- Performed routine equipment maintenance to ensure tools were safe and effective for use.
- Demonstrated full understanding of all available treatments for informed discussions with clients about their options.
- Performed thorough assessments of client's nails determining suitable treatment based on condition.
- Developed long-term relationships with clients resulting in increased repeat business by offering exceptional customer service.
- Removed old nail polish efficiently without damaging natural nails prior to new applications.
- Listened to customer requests and concerns, making each client feel valued and understood.
- Sterilised equipment and kept salon tidy.
Breakfast Host
Novotel Hotel
London, Canary Wharf
10.2021 - 08.2023
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Displayed energy and enthusiasm in fast-paced environment.
- Completed customer orders with speed and accuracy.
Education
NVQ Level 3 - Business Studies
Tower Hamlets College
London 09.1996 - 05.1998
Skills
- Customer service etiquette
- Professional development commitment
- Knowledge of anatomy
- Manicure proficiency
- Pedicure expertise
- Gel application
- Sanitation protocols
- NVQ attainment
- Weddings and special event manicures
- Gel manicure
- Schedule maintenance
- Health & safety awareness
- Cuticle care
- Shellac manicure
- Pedicures
- Cleanliness
- Nail colour styling recommendations
- Payment processing
- Cash handling
- Appointment scheduling
- Time management
- Greeting visitors
Affiliations
- i love hiking, walking, travel, dining, everything about nature, practice Buddhists
Certification
NVQ Level 3 in Nails
Timeline
Nail technician
Third Space Spa
08.2023 - 02.2025
Breakfast Host
Novotel Hotel
10.2021 - 08.2023
NVQ Level 3 - Business Studies
Tower Hamlets College
09.1996 - 05.1998
Similar Profiles
Zaithangpui Zaithangpui null
Massage Therapist at My Space SpaMassage Therapist at My Space Spa
Kiara TaylorKiara Taylor
Lead Massage Therapist at Spa In Your Space - Mobile SpaLead Massage Therapist at Spa In Your Space - Mobile Spa
Patience EzeikePatience Ezeike
STUDENT SPECIALIST V at Center for Space Plasma and Aeronomic Research (CSPAR)-SPASTUDENT SPECIALIST V at Center for Space Plasma and Aeronomic Research (CSPAR)-SPA