Summary
Overview
Work History
Education
Skills
Certification
Custom Section
Availability
Languages
Timeline
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CHIKWENDU CHIAMAKA NNENNA

Manchester

Summary

Customer-focused Banking Professional with experience in retail banking operations, transaction processing, and account administration. Strong communicator with a proven ability to resolve queries, promote products, and deliver excellent service. Reliable, detail-oriented, and eager to contribute to the UK banking sector.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Assistant Banking Officer

Access Bank
01.2024 - 01.2026
  • Analysed customer financial statements and credit data to assess creditworthiness for loan approvals.
  • Managed a portfolio of loans, monitoring compliance with terms and identifying risk factors.
  • Negotiated terms with both new and existing customers, setting credit limits and payment plans.
  • Educated customers about conditions of credit and loans, repayment requirements and loan periods.
  • Performed daily maintenance of loan applicant database.
  • Answered customer inquiries concerning credit standing, loan balances and penalties.
  • Advised customers on best available loan products and credit options.

Executive Trainee

Access Bank
01.2022 - 01.2024
  • Supported front-desk operations
  • Assisted customers with inquiries
  • Participated in sales campaigns

Executive Trainee

Zenith Bank
  • Supported branch operations
  • Maintained accurate customer records

Education

BSc - Accounting

University of Port Harcourt

Skills

  • Customer Service
  • Cash Handling & Reconciliation
  • Account Opening & Maintenance
  • Complaint Resolution
  • Sales & Cross-Selling
  • Compliance & Data Accuracy

Certification

  • ACA (ICAN)
  • CIBN

Custom Section

UK

Availability

Part-time Evenings Weekends Shift-based (in line with UK Student Visa regulations)

Languages

English
Upper Intermediate
B2

Timeline

Assistant Banking Officer

Access Bank
01.2024 - 01.2026

Executive Trainee

Access Bank
01.2022 - 01.2024

Executive Trainee

Zenith Bank

BSc - Accounting

University of Port Harcourt
CHIKWENDU CHIAMAKA NNENNA