Chi Ho Chung ,Eddie
Milton Keynes,milton keynes
Summary
Qualified pharmacist with extensive experience in delivering high-quality pharmaceutical care in diverse settings. Over a decade of expertise in clinical pharmacy, including patient counselling, prescription management, and ensuring compliance with pharmaceutical standards. Fluent in English, Cantonese, and Mandarin, enabling effective communication with patients from diverse backgrounds. Recognized for strong leadership, team management, and communication skills, excelling in collaborative healthcare environments. Dedicated to optimizing patient outcomes and contributing clinical expertise to a dynamic pharmacy team in the UK.
Overview
13
13
years of professional experience
2013
2013
years of post-secondary education
Work history
Community pharmacist
Boots UK
, Buckinghamshire
03.2025 - Current
- Qualified Travel Health Pharmacist : provide a full range of vaccinations, malaria prevention advice, and tailored travel health consultations.
- Deliver high-quality patient-centred care as part of Pharmacy First service , effectively managing minor ailments and improving access to healthcare.
- Recognised for clinical excellence and accuracy in checking prescriptions , ensuring safe and effective supply of medicines.
- Experienced in dosette box checking to support patients with complex medication regimens and improve adherence.
- Provide clear patient counselling and excellent customer service, supporting adherence and improving health outcomes.
Pharmacy manager
Shun Yee pharmacy
Hong Kong, Hong Kong
10.2014 - 01.2025
- Took charge of pharmacy operations shortly after joining, driving significant improvements in efficiency and profitability.
- Increased revenue by implementing effective cost-control measures, optimizing inventory, and enhancing patient service quality.
- Built strong patient relationships, resulting in loyal customer base and increased referrals.
- Managed daily pharmacy operations, resulting in smooth workflow.
- Enhanced patient care by implementing efficient pharmaceutical services.
- Handled customer queries promptly and professionally, improving customer satisfaction rate.
- Provided expert guidance to patients for medication understanding and adherence.
- Resolved problems encountered by patients, Doctors and healthcare providers.
- Developed strategic plans to optimise pharmacy performance.
- Built strong team relationships with patients, surgeries and other healthcare professionals.
- Kept patient safety at forefront of dispensary and team operations.
Pre-Registration Pharmacist
Britannia Pharmacy
London, England
08.2012 - 08.2013
- Gained comprehensive training in dispensing medications, patient counselling, and pharmaceutical care under supervision of experienced pharmacists.
- Counsel and advise public on treatment of minor aliments.
- Developed strong communication skills through interactions with patients, staff, and multidisciplinary teams.
- Successfully passed General Pharmaceutical Council (GPhC) examination, achieving full qualification as pharmacist.
Education
Master of Pharmacy - Pharmacist
Medway school of pharmacy
Chatham, KentSkills
- Fluent in English, Cantonese, and Mandarin
- Dispensing and Prescription Management
- Medication Review and Reconciliation
- Patient Counselling and Education
- Customer Service Excellence
- Regulatory Compliance and Standards
- Knowledge of UK Pharmacy Laws and Practices
- Team Leadership and Staff Training
- Conflict Resolution and Problem-Solving
- Effective Communication and Active Listening
- Collaboration with Multidisciplinary Teams
Languages
English
Fluent
Chinese (Cantonese)
Fluent
Chinese (Mandarin)
Fluent
Accredited Services
- Experienced Vaccinator
- Emergency Hormonal Contraception
- Pharmacy First Services
- Travel Health Consulation
- New Medicine Service
- Repeat Dispensing
- Discharge Medicine Service
- Smoking Cessation
- Hypertension Case-Finding Service
Timeline
Community pharmacist
Boots UK
03.2025 - Current
Pharmacy manager
Shun Yee pharmacy
10.2014 - 01.2025
Pre-Registration Pharmacist
Britannia Pharmacy
08.2012 - 08.2013
Master of Pharmacy - Pharmacist
Medway school of pharmacy
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