Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
Generic

Chien Ying (Gina) Chen

Camberley,Surrey

Summary

A dedicated professional with a strong foundation in education and music theory, holding a Grade 5 Theory of Music distinction from The Associated Board of the Royal Schools of Music. Skilled in English communication, evidenced by a Functional Skills Qualification at Level 1 and Entry Level 3. Completed the UNESCO Rapid Teacher Training Programme on Distance, Open and Online Learning, demonstrating a commitment to innovative educational practices. Currently awaiting results for GCSE Math Foundation, with aspirations to further develop expertise in educational environments.

Overview

18
18
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Team member

KOKORO
Camberley, Surrey
04.2019 - 08.2019
  • Provided excellent customer service to enhance business reputation.
  • Collaborated effectively with team members to meet project deadlines.
  • Maintained high standards of food hygiene, securing customer trust.
  • Handled difficult customers, resulting in conflict resolution.
  • Achieved efficient workflow with proper time management.
  • Delivered orders promptly, ensuring high levels of customer satisfaction.
  • Displayed teamwork skills to improve overall productivity.

University administrative assistant

National Central Universitry
Taoyuan, Taiwan
08.2006 - 07.2018
  • Assisted in the preparation of regularly scheduled reports for upper management review.
  • Performed bookkeeping tasks, including invoicing and expense tracking.
  • Initiated purchase orders for office supplies ensuring cost-effective procurement.
  • Assisted with budget preparations enabling effective financial planning.
  • Submitted timely reports which provided critical updates on various projects.
  • Organised meetings, prepared agendas and took detailed minutes.

kindergarten Teacher

Summer Hill American School
Taoyuan, Taiwan
09.2001 - 07.2005
  • Created a caring space for young children by being responsive to their emotional needs.
  • Adhered strictly to safety protocols during indoor and outdoor activities ensuring child safety at all times.
  • Implemented classroom rules, promoting positive behaviour
  • Enhanced cognitive development for children's age 3-6 with creative lesson plans.
  • Managed class time effectively allowing ample time for instruction, play and rest periods throughout the day.
  • Boosted children's social skills through group activities and interactive games.
  • Prepared classrooms for lessons each morning, creating an organised learning environment.
  • Recorded child observations and communicated progress updates to parents.
  • Maintained health and safety of children during all activities.

Education

A-Levels - Music

Cal Poly Pomona
Pomona, USA
01.2002 - 08.2002

A-Levels - Music

Mt.San Antonio College
Walnut,USA
01.1999 - 08.2001

Skills

  • GCSE Math Foundation current waiting for result 2025
  • Functional Skills Qualification in English at Level 1 and Entry Level 3
  • Preparing to work in schools course (Adult learning courses in Surrey Adult Learning )
  • The Associated Board of the Royal Schools of Music

Grade 5 Theory of Music and passed with distinction in 2022

  • UNESCO Rapid Teacher Training Programme on Distance, Open and Online Learning

Certification

  • Personal Licence Holder
  • Level 2 HACCP
  • Level 2 Food Safety and hygiene for catering
  • Starbucks Global Academy certificate Starbucks 300 Brew and Craft
  • ABT Accredited Certificates : Indian Head Massage and Lash Lift

Languages

Chinese (Mandarin)
Native
Japanese
Elementary
Chinese (Cantonese)
Fluent

Timeline

Team member

KOKORO
04.2019 - 08.2019

University administrative assistant

National Central Universitry
08.2006 - 07.2018

A-Levels - Music

Cal Poly Pomona
01.2002 - 08.2002

kindergarten Teacher

Summer Hill American School
09.2001 - 07.2005

A-Levels - Music

Mt.San Antonio College
01.1999 - 08.2001
Chien Ying (Gina) Chen