Chiemerie Igboji
Clydebank,Scotland
Summary
Empathetic Support Practitioner skilled in creating inclusive environments and fostering client independence. Excel at developing tailored support plans and collaborating with multidisciplinary teams, resulting in enhanced client well-being and community integration. Known for compassionate approach and strong problem-solving abilities, consistently improving service delivery outcomes.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Support Practitioner
Turning Point Scotland
09.2023 - 01.2025
- I played a crucial role in assisting individuals or families facing housing instability or homelessness
- I provided practical and emotional support to help Service Users secure and maintain stable housing situations, as well as access essential services to improve their overall well-being
- Conducted comprehensive assessments of service users' housing needs, including their financial situation, mental health status, substance abuse issues, and any other factors impacting their housing stability
- Assisted service users in finding suitable housing options based on their needs, preferences, and available resources
- This involved liaising with landlords, property managers, and housing authorities
- Advocated on behalf of service users to ensure they receive access to appropriate housing resources, benefits, and support services
- This involved interacting with government agencies, nonprofit organizations, and other stakeholders
- Responded promptly to crises or emergencies involving service users' housing situations, providing emotional support, practical assistance, and referrals to appropriate resources
- Maintained accurate and up-to-date records of service user’s interactions, assessments, support plans, and progress notes in accordance with organizational policies and legal requirements
- Collaborated with other professionals and agencies, including social workers, counselors, healthcare providers, and community organizations, to coordinate comprehensive support services for users
- Provided guidance and support to service user in accessing financial assistance programs, such as rental subsidies, housing vouchers, and emergency funds
- Assist with budgeting and financial planning to promote housing stability
- Developed individualized support plans for service user, outlining goals, action steps, and timelines
- Monitor progress regularly and adjust plans as needed to address changing circumstances
- Engaged in community outreach activities to raise awareness of housing issues, promote available resources, and build partnerships with local stakeholders to support service users' housing stability
- Other duties as assigned by my Superior
Bartender
Selective Personnel
08.2022 - 01.2025
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
- Interact with customers, take orders and serve snacks and drinks
- Assess customers’ needs and preferences and make recommendations
- Mix ingredients to prepare cocktails
- Plan and present bar menu
- Check customers’ identification and confirm it meets legal drinking age
- Restock and replenish bar inventory and supplies
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
- Other duties as assigned by my Supervisor
Professional Cleaner
The Eco Cleaning Company
02.2022 - 08.2022
- I worked with a 6-man team as a supervisor ensuring that cleaning projects (residential, commercial and industrial properties) sourced by the company are completed timely with precision
- Emptied trashcans and transported waste to collection areas
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents
- Operated and maintained buffing machine for cleaning office and toilet areas
- Proper storage of hazardous chemicals used in cleaning
- Used organic-based chemicals to disinfect floors, walls, toilets, counters and furniture
- Supervised supplies in inventory and submitted reorder requests
- Identified repair needs and major maintenance concerns, and escalated issues to management
- Other duties as assigned by my Supervisor
Healthcare Assistant (Volunteering)
Consultpal Enterprises
02.2018 - 03.2022
- Built trusting relationships with a wide variety of residents
- Enabled service users to remain in their homes while also maintaining as much independence as possible
- Worked within the local community to provide patients with care at home
- Focused on personal hygiene, mental stimulation, and the overall wellbeing of residents
- Ensured the homes of service users were comfortable and clean
- Maintained account record of service users
- Other duties as assigned by my Supervisor
Education
Diploma -
caregiving
Certificate - undefined
Dementia care and management
Master of Science - International Operations and Supply Chain Management
Glasgow Caledonian University
Glasgow, Glasgow City 01.2022 -
Skills
- Administrative support
- Team Collaboration
- Problem Solving/Analysis
- Attention to details and observations
- Excellent communication Skill, both written and verbal
- Emotional Intelligence
- Personal care assistance
- Resilience under pressure
- Dementia awareness
- Report-writing
Personal Information
Title: Support Practitioner
Custom
References are available upon request.
Certification
Protecting Vulnerable Groups Scheme, 2207 2196 8727 9411
The Scottish Social Services Council, 4109888
Affiliations
- Chess
- Football
References
References available upon request.
Timeline
Support Practitioner
Turning Point Scotland
09.2023 - 01.2025
Bartender
Selective Personnel
08.2022 - 01.2025
Professional Cleaner
The Eco Cleaning Company
02.2022 - 08.2022
Master of Science - International Operations and Supply Chain Management
Glasgow Caledonian University
01.2022 -
Healthcare Assistant (Volunteering)
Consultpal Enterprises
02.2018 - 03.2022
Certificate - undefined
Dementia care and management
Diploma -
caregiving
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