Summary
Overview
Work History
Education
Skills
Timeline
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Chiemeka Onuoha

Manchester

Summary

Experienced Field Maintenance Engineer professional in the Telecom sector with over 4 years experience in network support, troubleshooting planning, execution and systems administration. Skilled in problem and prioritizing network tools to meet customer requirements, defining the network tools are effectively maintained by providing the needed support all through the power and transmission lifecycle. Also a Motivated and detail-oriented professional seeking a replenishment position to leverage strong organizational and inventory management skills in ensuring efficient stock levels and optimal product availability. Personal Details

Overview

9
9
years of professional experience
1
1
Language

Work History

Parcel Sorter

Dynamic Parcel Distribution
Bolton
11.2023 - Current
  • Organizing incoming parcels based on destination or other specified criteria
  • Using scanning equipment to track and log packages accurately
  • Ensuring that parcels meet quality standards and are appropriately labelled
  • Safely loading parcels onto delivery vehicles or unloading them from incoming shipments
  • Maintaining records of sorted and processed parcels for tracking purposes
  • Working collaboratively with colleagues to ensure efficient workflow
  • Following established procedures and safety guidelines to prevent errors and accidents.

Field Maintenance Engineer

Huawei Technologies
Umuahia, Abia State, Nigeria, Nigeria
06.2019 - 10.2023
  • Ensuring prompt resolution of all 2G, 3G, transmission and power related faults within designated clusters
  • Perform routine O&M procedures as prescribed for the power, Transmission and BTS Radio networks
  • React to emergency faults and ensure that all faults are rectified promptly within contracted SLA
  • Ensure provision of power (requisite quality) to all sites within purview 24 hours a day
  • To swiftly diagnose and clear any faults or alarms assigned by trouble ticket, or ensure escalation within time period stipulated in SLAs to correct parties if unable to fix
  • Maintain a sound working relationship between the network operations section and all associated parties, within the company and external.

Storekeeper

Owerri Foodies Club
12.2018 - 06.2019
  • Managed inventory levels and conducted regular stock checks
  • Processed replenishment orders and ensured timely restocking
  • Collaborated with team members to optimize shelf organization
  • Network Operations Centre

Network Operation Center

MTN Switch Nigeria
12.2016 - 12.2018
  • Real time performance management of the region's Base Transceiver Station (BTS), network site(s) for effectiveness
  • Checking external/internal alarms and escalating to the FSE and SMC engineers for quick response
  • Real time monitoring of allocated network node effectively by running appropriate OSS software command for Ericsson and EMS software command for ZTE, to check specific status of site in real time and reacting promptly to all network related faults (power and transmission issues)
  • Using the Operation Support System (OSS and ZTE EMS Software) to improve overall system efficiency by running appropriate commands to check power alarms and specific status in real time for both Ericsson and ZTE 2G and 3G nodes respectively.

Replenishment Assistant

Ziness Nigerian LTD
01.2015 - 06.2016
  • Monitored stock levels and generated replenishment reports
  • Assisted in receiving and storing new inventory shipments
  • Implemented efficient restocking procedures.
  • Added inventory to shelves, racks, bins and displays according to restocking procedures.
  • Rotated stockroom inventory for freshness.

Education

Bachelor's degree - Information Management Technology

Federal University of Technology Owerri
09.2010 - 2015.05

Master of Science - Cyber Security

Manchester Metropolitan University
Manchester, United Kingdom
10.2023 -

Skills

NOCundefined

Timeline

Parcel Sorter

Dynamic Parcel Distribution
11.2023 - Current

Master of Science - Cyber Security

Manchester Metropolitan University
10.2023 -

Field Maintenance Engineer

Huawei Technologies
06.2019 - 10.2023

Storekeeper

Owerri Foodies Club
12.2018 - 06.2019

Network Operation Center

MTN Switch Nigeria
12.2016 - 12.2018

Replenishment Assistant

Ziness Nigerian LTD
01.2015 - 06.2016

Bachelor's degree - Information Management Technology

Federal University of Technology Owerri
09.2010 - 2015.05

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Chiemeka Onuoha