Summary
Overview
Work History
Education
Skills
Professional Qualifications And Training
Timeline
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CHIBUNKEM LOVETH UNOGU

Halesowen,DUD

Summary

An experienced healthcare support worker proficient in delivering high-quality care services in fast-paced environments while adhering to company standards. Skilled in handling diverse client needs, resolving queries efficiently, and making confident, informed decisions under pressure. With a solid foundation in healthcare service excellence and a proactive approach to problem-solving, I am well-prepared to contribute to a team committed to enhancing patient care and safety. I am eager to leverage my expertise and embrace new challenges through continuous training and professional development.

Overview

7
7
years of professional experience

Work History

HEALTHCARE SUPPORT WORKER

Cygnet Healthcare Ltd
03.2024 - Current
  • Supporting individuals with autism and learning disabilities, encouraging independence
  • Assisting with daily living activities, personal care, and emotional well-being
  • Ensuring compliance with care plans and health and safety protocols
  • Maintaining detailed records and reporting changes in residents’ conditions

HEALTHCARE ASSISTANT

Birmingham and Solihull Mental Health Trust (NHS)
10.2023 - Current
  • Assisting patients with personal care, mobility, and daily activities
  • Monitoring and recording vital signs, promptly reporting abnormalities
  • Providing emotional support to patients and maintaining a safe environment
  • Documenting interactions and ensuring effective communication between shifts

HEALTHCARE ASSISTANT

Beaumaris Nursing Agency
08.2022 - Current
  • Providing personal care and assistance to elderly residents and individuals with complex needs
  • Assisting with manual handling and mobility support, ensuring safe transfers
  • Maintaining hygiene and infection control protocols
  • Ensuring a safe and supportive environment for residents

CUSTOMER SERVICE REPRESENTATIVE

Damian Unogu and Co
10.2017 - 03.2022
  • Handled customer inquiries, processed orders, and resolved complaints
  • Built strong client relationships through professional and effective communication
  • Maintained up-to-date knowledge of company products and services

Education

Master’s Degree - International Business with Data Analytics

Ulster University
UK
06-2023

Bachelor’s Degree - Mass Communication

Imo State University
Nigeria
09-2015

West African Examinations Certificate (WAEC) -

Federal Government Girls College
Nigeria
06-2010

Skills

  • Patient care and support
  • Safeguarding and risk assessment
  • Care planning and record-keeping
  • Communication and teamwork
  • Problem-solving and adaptability
  • Attention to detail and documentation
  • Infection control and hygiene maintenance
  • Manual handling and mobility assistance

Professional Qualifications And Training

  • Level 5 Diploma in Health and Social Care – Institute of Mental Health
  • Level 3 Diploma in Health and Social Care – Institute of Mental Health
  • Safeguarding Children (Level 3) – Institute of Mental Health
  • Observation Skills for Carers – Institute of Mental Health
  • Care Planning and Record Keeping – Institute of Mental Health
  • Mandatory Care Training – Centre of Health Training
  • The Care Certificate (Standards 1-15) – Institute of Mental Health
  • Basic Life Support
  • Moving and Manual Handling
  • Food Hygiene
  • Conflict Resolution & Challenging Behaviour
  • Medication Administration
  • First Aid Certification
  • Information Governance & Records Keeping
  • Mental Capacity Act 2005 & DoLS
  • Safeguarding Vulnerable Adults
  • Health & Safety Level 1
  • Dementia Awareness
  • Safeguarding Vulnerable Adults Level 2
  • Administrative Support
  • Diploma in Business Administration
  • Customer Service and Relationship Management
  • Human Resource Management

Timeline

HEALTHCARE SUPPORT WORKER

Cygnet Healthcare Ltd
03.2024 - Current

HEALTHCARE ASSISTANT

Birmingham and Solihull Mental Health Trust (NHS)
10.2023 - Current

HEALTHCARE ASSISTANT

Beaumaris Nursing Agency
08.2022 - Current

CUSTOMER SERVICE REPRESENTATIVE

Damian Unogu and Co
10.2017 - 03.2022

Master’s Degree - International Business with Data Analytics

Ulster University

Bachelor’s Degree - Mass Communication

Imo State University

West African Examinations Certificate (WAEC) -

Federal Government Girls College
CHIBUNKEM LOVETH UNOGU