CHIARA NEGRETTI
London,UK
Summary
Strategy Consultant with 7+ years of experience in digital transformation and project management. Skilled in process improvement, change management, and corporate strategy, with strong expertise in market entry, proposal development and stakeholder engagement. Extensive experience leading energy and sustainability projects, supporting organisations in integrating sustainable practices and advancing transition strategies.
Overview
11
11
years of professional experience
6054
6054
years of post-secondary education
1
1
Certification
Work history
Strategy, Management Consultant
Accenture Strategy & Consulting
London
09.2022 - 09.2025
- Redesigned customer fee refund process to align with new grid connection frameworks, defining comprehensive business and IT system requirements to improve both customer and business team experience.
- Analysed customer liability data to support CFO-level strategic decision-making.
- Directed operational readiness for Ireland–Europe energy interconnector, collaborating with COO to align 40+ business processes and 150+ staff, while defining organisational capabilities, roles, and implementing process changes.
- Partnered with C-Suite to establish Centre of Excellence for 250+ staff in a Renewables business, conducting impact assessments, reviewing operating model, and developing change management roadmaps and communication plans.
- Led agile adoption of performance management platform, increasing user engagement by 15–20% within four months, designed and launched six-month marketing plan to enhance staff engagement.
- Introduced automation tools in complaints handling, improving case management throughput by 20%.
- Conducted strategic review for an energy management company to support expansion into 10+ European energy retail markets, defining localization requirements, target clients, and go-to-market options.
- Facilitated workshops across all management levels and delivered systemic training programs.
Strategy Consultant
Accenture Strategy & Consulting
Milan
06.2021 - 08.2022
- Designed fleet electrification plan, achieving €4M in cost savings.
- Established new e-mobility business unit, outlining capabilities and organisational structures with projected €24M revenue.
- Identified suppliers for hardware and software, aiding brand design and product launch initiatives.
- Analysed portfolio of 60,000 district heating customers to formulate pricing strategy for €25M revenue growth.
- Directed digital transformation of subscription, billing, and after-sales processes to improve customer experience.
Strategy Analyst
Accenture Strategy & Consulting
Milan
04.2018 - 05.2021
- Introduced over 40 KPIs and developed executive dashboards to enhance workforce scheduling and maintenance planning.
- Standardised self-service channels using Net Promoter Score (NPS) insights to boost customer satisfaction and retention for a paper manufacturer.
- Implemented NPS programme, generating €16M revenue and increasing retention by 10% across 10+ European and Asian nations through CRM integration.
- Enhanced 'B2B' gas volume forecasting accuracy by 10% via advanced data analytics and process optimisation for an Oil & Gas player.
- Redesigned customer care structures through workshops and governance alignment, resulting in improved efficiency and service delivery.
Sales & Marketing Intern
GIVI (Motorcycle Accessories)
Brescia
02.2015 - 05.2015
- Supported the Sales & Marketing team by streamlining e-commerce operations, improving invoicing accuracy and inventory management.
- Conducted competitor and market analysis to inform and strengthen sales strategy.
- Updated e-commerce pricing and product offerings.
Education
MSc International Management - Economics & Management
University of Brescia
ItalyMSc International Business - Economics & Management
RISEBA University
Latvia BSc Business Administration - Business Administration
University of Brescia
ItalySkills
- Digital Transformation
- Process Improvement
- Change Management
- Project Management
- Operating Model Design
- Corporate Strategy Formulation
- Commercial Strategy & Market Entry
- Origination & Proposal Development
- Stakeholder Engagement
Certification
London School of Economics (LSE): Economic Sustainability & Society
INSEAD: Business Strategy & Dynamics in the C-Suite
Northwestern University Kellogg: Analytics and AI Management
Languages
English
Fluent
Italian
Native
Spanish
Elementary
Timeline
Strategy, Management Consultant
Accenture Strategy & Consulting
09.2022 - 09.2025
Strategy Consultant
Accenture Strategy & Consulting
06.2021 - 08.2022
Strategy Analyst
Accenture Strategy & Consulting
04.2018 - 05.2021
Sales & Marketing Intern
GIVI (Motorcycle Accessories)
02.2015 - 05.2015
MSc International Management - Economics & Management
University of Brescia
MSc International Business - Economics & Management
RISEBA University
BSc Business Administration - Business Administration
University of Brescia